Oscar E. Luján

• Followed proper food handling and sanitation procedures to comply with safety standards and protocols
• Followed operational procedures and enforced product standards, quality and consistency
• Packed and unpacked shipments, reporting discrepancies and keeping precise log of receipts
• Trained on coming staff on proper cooking procedures as well as safety regulations and productivity strategies

• Responded sensitively and competently to service customers with diverse cultural backgrounds
• Greeted clients and guests and assisted with a variety of questions to foster exceptional customer service
• Established positive relationships with customers and other staff members
• Kept work areas clean, organized, and safe to promote efficiency and team safety
• Cooperated with security personnel and law enforcement to share information and coordinate responses to security incidents
• Monitored guests for compliance with safety and security protocols, raising any issue with security

FEMA Hurricane Ida Response and Recovery - Lafayette LA and Pensacola FL

• Worked with disaster relief staff to translate written instructions to survivors
• Led group discussions and activities to meet different community needs
• Provided emotional support to survivors who had experienced hurricane related trauma
• Completed debris removal, mucking, gutting, and tarping of homes and neighborhoods affected by storms
• Assisted clients in applying for recovery funds at the local, state, and federal level

FEMA COVID-19 Response - Los Angeles CA and Oakland CA

• Created educational materials to convey important information to service recipients in predominantly marginalized neighborhoods
• Helped clients navigate social services system and access needed resources
• Organized and carried out community outreach to dispel myths about vaccination efforts, specifically amongst Black and Latino communities
• Set up and operated mobile vaccinations sites in the neighborhoods of Crenshaw and Canoga Park

Habitat for Humanity - Helena MT and Red Lodge MT

• Completed the construction of 8 affordable housing units
• Installed drywall, siding and other structural components
• Worked on sites, installing roofs and other exterior components
• Staffed the Habitat for Humanity Restore and assisted clients with their questions and needs

Food Bank Staff - Helena MT and Sacramento CA

• Responded sensitively and competently to service customers with diverse cultural backgrounds
• Packaged up nonperishable food items for food bank visitors
• Collected donations from local organizations, businesses and residents to increase supplies and meet demand
• Operated Helena Food Shares Pack Back Food Program, which kept children experiencing food insecurity regular meals throughout the week
• Facilitated community outreach in Yolo, CA to expand participation and support in latino communities