Oscar Eduardo Escobar

• At&t Store Manager over district 1 At&t Wireless usa,. I have responsibility for merchandising/replenishment, including total store operations. I am very performance driven and meet expected goals timely. I have developed good productive teams, always providing the best customer service teaching and developing our associates to help Improve store operational and sales performance needs. Responsibility for all replenishment and to drive proper merchandise presentations. Work to achieve sales and profit goals. I am very involved in the P&L and help plan and drive results. Determine staffing needs, hire and train sales associates. Coach, mentor and evaluate associates. Control inventory levels and monitor sales trends. Hold associates accountable to corporate policies and procedures. Implement and monitor asset protection and safety controls. Detail oriented Ensure compliance with safety standards. Establish and optimized schedules to keep coverage and services in line with forecasted demands Provided exceptional customer service experience by greeting, listening, and assisting customers in exceeding their needs while demonstrating excellent knowledge of product and promotion. Quoted prices and credit terms and prepared sales contracts for orders obtained. Maintain records of monthly sales and ensure monthly targets are reached. Manage large business accounts and orders consisting of over 100 lines. Reconciled any account discrepancies in professional and swift manner, ensuring customer retention and satisfaction. Assisted customers in finding appropriate items, adding on to exceed sales goal, and completing purchases.

Reliable Store Manager with 20+ years in sales and progressive leadership roles. Skilled at coaching and encouraging staff toward advancement by leveraging enthusiastic and supportive attitude. Proactive in addressing operational concerns to streamline processes, boost customer engagement and leverage substantial marketing prowess to strengthen and expand revenue streams. Customer-oriented Store Manager offering over 20+ years of experience in retail operations, sales and service team leadership and profitability strategies. Organized and skilled at prioritizing daily tasks and following through to achieve performance and productivity goals. Recruits, trains, develops and manages team of store associates and assistant managers.