Amarilis Leon
Eagle Mountain City,UT
Summary
Hardworking and driven to work quickly and effectively on projects in all types of environments. Remains calm and professional in stressful environments. Dedicated and enthusiastic about meeting all kinds of people and familiar with creating successful resident retention programs.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Community Manager
Greystar Property Management
01.2024 - Current
- Addressed and resolved tenant complaints and inquiries, maintaining high satisfaction.
- Produced reports about community activities to keep owners, directors and property managers informed.
- Streamlined operations by communicating efficiently with clients, keeping meticulous records, budget management, and internal collaboration.
- Maintained knowledge on lease and renewal rates to advocate for appropriate changes.
- Worked with maintenance staff to complete timely repairs and enhancements.
- Evaluated 87 units conditions and recommended improvements.
Assistant Community Manager
Greystar Property Management
10.2022 - 01.2024
- Collaborated with maintenance team to ensure timely completion of service requests, contributing to overall resident satisfaction.
- Received and processed resident payments, and updated system accounts with latest information.
- Supported property manager by preparing monthly reports that tracked occupancy, rent collection, and budget performance.
- Processed applications efficiently by verifying income documentation, credit history checks, criminal background screens, ensuring compliance with fair housing regulations at all times.
- Inspected a 165 units community , vacant units, and common areas regularly to identify repairs needing immediate attention.
Escrow Officer
Oasis Title
06.2022 - 10.2022
- Opened incoming orders and set up escrow files within 30minutes of receiving purchase agreement.
- Set up escrow transactions, processed deposits and mailed out forms and preliminary title reports for review.
- Examined purchase and sale agreement for potential items of concern and addressed immediately.
- Balancing, funding and disbursements.
- Prepared and delivered projected HUD-1 settlement statements to lender upon request.
Assistant Property Manager
Cornerstone Residential Management
08.2021 - 04.2022
- Compiled maintenance and repair requests for submission to maintenance department and reached out to local contractors for bid proposals.
- Developed and executed plan to achieve and maintain 98% or better rate of occupancy.
- Enter payments, charges and fees to Onesite.
- Resolved conflicts between tenants regarding noise, encroachments and parking.
- Followed up on delinquent tenants and coordinated collection procedures.
- Administered operations to handle needs of more than 500 tenants across 244 property units.
- Conducted property showings to highlight features, answer questions and redirect concerns to close contracts.
- Verified income, assets and expenses and completed file tracking sheet for each applicant.
Leasing Agent
Cornerstone Residential Management
10.2019 - 07.2021
- Handled tenant communications by quickly responding to requests for maintenance and answering any questions or concerns.
- Participated in property inspections to prepare for move-ins and move-outs.
- Performed about 10 background, reference and credit checks as part of screening process of prospective tenants.
- Recruited new residents through website advertising and marketing.
- Scheduled various contractors to complete needed work on vacant and occupied units.
- Assisted managing 250 apartments.
Education
Interior Design -
Salt Lake Community College
Salt Lake City, UT05.2016
Skills
- Issue Resolution
- People oriented
- Bilingual English- Spanish
- Financial budgeting and reporting
- Payment Collection
- Property Inspections
- Tenant and eviction laws
- Proficient in Onesite
- Some experience in Yardi
Certification
- CNP - Certified Notary Public
- Dale Carnegie Sales Certificate.
Languages
Spanish
Native or Bilingual
Timeline
Community Manager
Greystar Property Management
01.2024 - Current
Assistant Community Manager
Greystar Property Management
10.2022 - 01.2024
Escrow Officer
Oasis Title
06.2022 - 10.2022
Assistant Property Manager
Cornerstone Residential Management
08.2021 - 04.2022
Leasing Agent
Cornerstone Residential Management
10.2019 - 07.2021
Interior Design -
Salt Lake Community College