Summary
Overview
Work History
Education
Skills
Timeline
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Oscarina Bermudez

Hoffman Estates,IL

Summary

Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings. Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success.

Overview

13
13
years of professional experience

Work History

Shift Manager

Burger King
Hoffman Estates, IL
06.2022 - Current
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Answered customer questions and provided store information.
  • Helped customers find specific products, answered questions and offered product advice.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Worked closely with front-end staff to assist customers.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Processed sales transactions to prevent long customer wait times.
  • Directed trash removal and sanitation procedures to keep aisles and register area organized.
  • Developed and maintained positive working relationships with staff, customers, and vendors.
  • Monitored store operations to ensure compliance with company policies and procedures.
  • Maintained inventory levels by monitoring stockroom orders and restocking shelves as needed.

Cashier

Affogatos
Santiago, Chile
06.2021 - 11.2022
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Helped customers find specific products, answered questions and offered product advice.
  • Worked closely with front-end staff to assist customers.

Project Manager

Inversiones Guayana Plaza
Guayana City, Venezuela
10.2016 - 11.2018
  • Created project plans with established timelines, assigned to appropriate teams and managed workflow throughout construction.
  • Built and established strong partnerships with teams, vendors and contractors.
  • Led meetings with internal team members, consultants and contractors.
  • Managed contracts with vendors and suppliers by assigning tasks and communicating expected deliverables.
  • Identified needs and coordinated resource allocation to deliver quality standards on time and within budget.

Architect

Azimuth
Guayana City, Venezuela
07.2015 - 10.2016
  • Assessed, monitored and reported on work progression.
  • Collaborated with internal teams to develop project solutions resulting in on-time execution.
  • Assisted project manager in drafting schedules and related documentation.
  • Prioritized needs and delegated assignments to simultaneously handle multiple projects.

Architectural Designer

Disaica
Guayana City, Venezuela
09.2011 - 07.2015
  • Discussed design specifications and procedures with project manager, engineering team and construction manager.
  • Interacted with clients to ascertain requirements and desires for custom homes.
  • Created graphic models using Autocad and Revit.

Education

Master of Architecture -

I.U.P. Santiago Mariño
Guayana, Venezuela
04.2011

Skills

  • Customer Service
  • Cash Handling
  • POS Systems
  • Customer Relations
  • Problem-Solving
  • Honest and Ethical
  • Product Scanning
  • Cooperative Attitude

Timeline

Shift Manager

Burger King
06.2022 - Current

Cashier

Affogatos
06.2021 - 11.2022

Project Manager

Inversiones Guayana Plaza
10.2016 - 11.2018

Architect

Azimuth
07.2015 - 10.2016

Architectural Designer

Disaica
09.2011 - 07.2015

Master of Architecture -

I.U.P. Santiago Mariño

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Oscarina Bermudez