Summary
Overview
Work History
Education
Skills
Timeline
Generic

Oscar Olguin

Phoenix,AZ

Summary

Adept at enhancing operational efficiency and customer satisfaction, I leveraged preventive maintenance and punctuality to surpass performance metrics at Baxters Health Care. My expertise in fuel efficiency and passenger assistance significantly contributed to reducing transportation costs and improving service quality, achieving a notable increase in repeat business. Effective at planning efficient shuttle routes to maximize productivity, minimize fuel costs and maintain high customer satisfaction. Good relationship-building, conflict resolution and communication skills. Friendly and enthusiastic Shuttle Driver bringing [Number] years of experience operating various passenger vehicles. Safety-focused with personable demeanor and helpful approach to passenger questions and issues. Accustomed to collecting fares, inspecting vehicles and completing basic repairs.

Overview

13
13
years of professional experience

Work History

Shuttle Driver

SimonMed Imaging
03.2023 - Current
  • Enhanced safety by conducting thorough pre-trip inspections and maintaining vehicle in optimal condition.
  • Increased customer satisfaction with prompt and professional communication during pick-up and delivery processes.
  • Streamlined delivery process by effectively planning and executing efficient routes for timely deliveries.

Unemployed

Unemployed
11.2022 - 03.2023

I relocated to California for family emergency which

required me to be unemployed.


Pharmacy Delivery Driver

Omnicare/CVS
02.2022 - 11.2022
  • Enhanced pharmacy efficiency by organizing and prioritizing daily delivery routes based on urgency and location.
  • Ensured medication accuracy through meticulous verification of prescriptions against delivered items.
  • Optimized fuel efficiency through careful route planning and adherence to scheduled stops, reducing overall transportation costs.
  • Safeguarded company vehicles through diligent maintenance checks, reporting any malfunctions or required repairs immediately.

Tanker Truck Driver

Agape Logistics
03.2021 - 02.2022
  • Reduced fuel consumption with strategic route planning and maintaining optimal vehicle performance.
  • Responded effectively to emergency situations, utilizing proper procedures for spill containment and reporting incidents promptly.
  • Supported warehouse operations by assisting in loading and organizing tanker truck cargo.
  • Exceeded customer expectations by providing prompt service when delivering materials within specified timeframes.
  • Contributed to a safe working environment by following all safety protocols during loading and unloading tasks.

Service Specialist

Baxters Health Care
03.2019 - 03.2021
  • Improved customer satisfaction by addressing and resolving service-related issues promptly and professionally.
  • Assisted in the development of departmental goals and objectives, aligning with overarching company mission and vision statements.
  • Consistently met or exceeded performance metrics related to service quality, response time, and customer satisfaction scores.
  • Evaluated systems according to predetermined checklist and noted issues.
  • Maintained accurate records of all customer interactions for reporting purposes and ongoing process improvements.
  • Handled escalated customer concerns with professionalism, resulting in improved relationships and repeat business.

Shuttle Truck Driver

Ryder Logistics
01.2016 - 03.2019
  • Enhanced safety by conducting thorough pre-trip inspections and maintaining vehicle in optimal condition.
  • Ensured secure cargo transport by properly loading, securing, and unloading materials according to company guidelines.
  • Maintained accurate records of all transportation activities, including hours driven, miles traveled, and fuel expenses.
  • Reduced vehicle downtime by promptly reporting any mechanical issues or concerns for timely repair work.
  • Collaborated with dispatch team for efficient coordination of pick-ups, drop-offs, and route adjustments when necessary.

Unemployed

Unemployed
06.2011 - 01.2016

Wife's employer temporarily relocated

her position to the Philippines which

required me to resign from my job and

move abroad. While in the Philippines,I

was not able to work due to visa

restrictions.


Education

High School Diploma -

Carson High School
Carson, CA
06.1988

Skills

  • Punctuality
  • Preventive Maintenance
  • Passenger Assistance
  • Fuel Efficiency

Timeline

Shuttle Driver

SimonMed Imaging
03.2023 - Current

Unemployed

Unemployed
11.2022 - 03.2023

Pharmacy Delivery Driver

Omnicare/CVS
02.2022 - 11.2022

Tanker Truck Driver

Agape Logistics
03.2021 - 02.2022

Service Specialist

Baxters Health Care
03.2019 - 03.2021

Shuttle Truck Driver

Ryder Logistics
01.2016 - 03.2019

Unemployed

Unemployed
06.2011 - 01.2016

High School Diploma -

Carson High School
Oscar Olguin