Oscar Flores Mendez
Brentwood,NY
Summary
Parts sales professional with extensive experience and strong ability to drive results. Expertise in customer engagement, inventory management, and sales processes. Known for collaborative team efforts and adaptability to meet dynamic needs of industry. Committed to delivering high-quality service and fostering productive relationships.
Experienced with automotive diagnostics, repair, and maintenance. Utilizes technical knowledge and hands-on skills to ensure vehicle reliability and safety. Knowledge of engine systems, brake systems, and electrical components to provide comprehensive automotive solutions.
Overview
10
10
years of professional experience
Work History
Automotive Technician
Atlantic Hyundai
08.2023 - Current
- Changed, rotated, and balanced tires on different types of vehicles.
- Streamlined work processes through effective collaboration with other technicians, resulting in faster turnaround times for customer vehicles.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Maintained accurate records of time and materials required to perform repairs and service.
- Safeguarded customer trust by ensuring adherence to ethical repair practices and maintaining a transparent communication approach throughout the service process.
Parts Sales Associate
Advance Auto Parts
08.2024 - Current
- Inspected parts for defects, removing damaged parts, and replacing with new ones.
- Utilized computer systems proficiently for order processing, inventory management, and reporting purposes.
- Developed strong relationships with suppliers, negotiating favorable pricing and delivery terms for the company.
- Identified specific replacement parts to meet customers' needs, making accurate suggestions with confidence.
Fence Installer
Flores Fence
02.2020 - 08.2023
- Installed metal and wooden fences and privacy borders.
- Managed inventory of fencing materials effectively to avoid shortages or delays in project completion.
- Assisted clients in selecting appropriate fencing materials for their properties, considering factors such as aesthetics, durability, and cost.
- Dug holes and trenches to position fences correctly.
- Joined, raised and secured fence segments in place.
Automotive Technician
Nissan of Huntington
10.2019 - 02.2020
- Maintained accurate records of time and materials required to perform repairs and service.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
- Replaced damaged, missing, or defective parts with new and refurbished components.
Automotive Technician
Volkswagen
01.2017 - 09.2019
- Utilized special alignment equipment and wheel-balancing machines to align wheels, axles, frames and steering mechanisms of automobiles.
- Explained maintenance and repair needs to customers and offered advice on preventative maintenance.
- Corrected faults and maximized performance by rebuilding systems and individual components.
- Serviced air conditioning systems, changed and topped off fluids and completed maintenance inspections.
Lube Technician
Nissan
04.2015 - 01.2017
- Ensured customer trust with transparent communication about necessary services and repair costs.
- Maintained a clean and safe work environment, adhering to all safety regulations and protocols.
- Kept shop areas neat, clean, and free of safety hazards.
- Assisted coworkers when needed to ensure smooth operations during peak hours or when dealing with challenging situations.
- Assisted other lube technicians and mechanics in vehicle diagnostic and repair work to enable timely completion of service tickets.
- Changed oil and filters in customer vehicles and safely disposed of used oil in approved receptacles.
Education
GED -
Brentwood High School
Brentwood, NY06-2015
Skills
- Quick learner
- Customer relationship building
- Dependability
- Goal-oriented mindset
- Initiative-taking
- Cash handling experience
- Customer service
- Team collaboration
- Improving customer satisfaction
- Clean driving record
- Email communication
- Parts installation
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Parts Sales Associate
Advance Auto Parts
08.2024 - Current
Automotive Technician
Atlantic Hyundai
08.2023 - Current
Fence Installer
Flores Fence
02.2020 - 08.2023
Automotive Technician
Nissan of Huntington
10.2019 - 02.2020
Automotive Technician
Volkswagen
01.2017 - 09.2019
Lube Technician
Nissan
04.2015 - 01.2017
GED -
Brentwood High School
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