Summary
Overview
Work History
Education
Skills
Affiliations
Work Availability
Quote
Timeline
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Oseah Campbell

Jamaica,NY

Summary

Pragmatic Assistant well-known for being hands-on dynamo with boundless energy to fulfill various tasks. Detailed team player with history excelling in fast-paced environments with little oversight and challenging goals. Offers top technical abilities and relationship-building skills. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.

Overview

4
4
years of professional experience
4
4
years of post-secondary education

Work History

Recruiting Assistant/Staffing Consultant

Pridestaff
Queens Village, NY
03.2023 - Current
  • Pre-screened applicants and scheduled interviews with appropriate team members if needed.
  • Presented excellent first impression of company at interview and recruiting events.
  • Maintained and organized electronic files for applicants and tracked feedback created throughout interview process.
  • Supported hiring process by scheduling interviews, conducting reference checks and completing various paperwork.
  • Assisted with background checks and verification of licenses.
  • Created and uploaded employment postings on Indeed and Ziprecruiter platforms.
  • Updated candidate profiles using Bullhorn Nova
  • Placed advertisements, evaluated applicant credentials, conducted initial interviews and pre-screening assessments.
  • Conducted reference checks, background screening and other pre-employment checks to verify information on applicant's resume.
  • Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
  • Maintained employee confidence and protected payroll operations by keeping information confidential.
  • Verified timekeeping records and handled any discrepancies with employees.
  • Processed new hire paperwork and documents.
  • Assisted with recruitment and onboarding of new employees.
  • Reviewed personnel records to determine names, rates of pay, occupations of new hires and changes in wage rates.
  • Coordinated resolution of payroll discrepancies.
  • Maintained confidentiality of employee records and payroll information.
  • Tracked employee vacation, sick and personal time.

Passenger Service Agent

Korean Airlines
Queens, NY
09.2021 - Current
  • Announced flight status updates and information about gate changes over PA system
  • Oversaw ticketing, gate and ramp services
  • Checked in luggage and confirmed all carry-on items met federal guidelines
  • Tagged baggage and routed to appropriate location for loading and screening
  • Provided exceptional customer service to passengers, addressing concerns and resolving issues
  • Assisted passengers with check-in and boarding processes, enforcing compliance with airline policies
  • Developed and implemented strategies to minimize customer wait times
  • Provided high level of customer service to each person by engaging customer and using active listening and effective interpersonal skills.
  • Instructed passengers on safety and emergency procedures and answered all passenger inquiries.
  • Tagged baggage and routed to appropriate location for loading and screening.
  • Announced flight status updates and information about gate changes over PA system.
  • Escorted handicapped passengers from terminal to aircraft.
  • Engaged customers to find amiable and appropriate solutions to transportation issues and conflicts.

Warehouse agent

WFS- World Flight Service
Jamaica, NY
09.2021 - 09.2022
  • Keeping inventory of all merchandise entering or exiting warehouse
  • Identifying any missing, lost or damaged materials and immediately notify supervisor
  • Ensuring that all merchandise is safely and securely packed and labeled for shipping
  • Managing all merchandise with appropriate care
  • Assisting with training of newly employed workers
  • Scanning labels to ensure products are shipped to right destination.

Administrative Assistant

Queens Community House
Merrick, NY
07.2019 - 08.2022
  • Overseeing clerical tasks, such as sorting and sending mail
  • Keeping inventory of office supplies and ordering new materials as needed
  • Maintaining files
  • Welcoming visitors to office
  • Answering phone calls
  • Taking and delivering messages
  • Ensuring office runs smoothly
  • Scheduling meetings and sending meeting invites to attendees
  • Created and updated records and files to maintain document compliance
  • Updated spreadsheets and created presentations to support executives and boost team productivity
  • Translated information into electronic forms by compiling and sorting data
  • Collaborated with coworkers to maximize potential for successful business growth.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Scheduled office meetings and client appointments for staff teams.
  • Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.

Host/ To-Go Specialist

Olive Garden
02.2020 - 03.2021
  • Greeting customers as they walk into restaurant
  • Helping guests with reservations and guiding them to their table
  • Giving guests accurate wait time estimates and seating them in waiting area
  • Providing customers with menus and answering any initial questions may have
  • Optimizing seating at different tables to ensure even workload for wait staff
  • Answering phones and scheduling reservations with large parties
  • Cultivated positive guest relations by managing information and orchestrating speedy seating
  • Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.

Education

High School Diploma -

Martin Van Buren High School
Queens Village, NY
09.2016 - 05.2020

Skills

Problem solving skillsundefined

Affiliations

Member of Student Government Elected to PBIS for Student Organization in 2017 for 3 years Member of and leader of library service aid Member of and leader of Art Club

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins

Timeline

Recruiting Assistant/Staffing Consultant

Pridestaff
03.2023 - Current

Passenger Service Agent

Korean Airlines
09.2021 - Current

Warehouse agent

WFS- World Flight Service
09.2021 - 09.2022

Host/ To-Go Specialist

Olive Garden
02.2020 - 03.2021

Administrative Assistant

Queens Community House
07.2019 - 08.2022

High School Diploma -

Martin Van Buren High School
09.2016 - 05.2020

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Oseah Campbell