Summary
Overview
Work History
Education
Skills
Skillsdutiessummary
Pagenumber
Timeline
Generic

O'Sean Head

Oakley,CA

Summary

Highly motivated Customer Service professional with a proven ability to handle a high volume of customer calls in a fast-paced environment, requiring minimal supervision. Possessing strong verbal, written, and listening skills, comfortable interacting with individuals at all levels of the organization and the general public. Dedication to providing excellent customer service sets apart, always willing to go the extra mile to ensure customer satisfaction. Known for kindness, courteous attitude, and honesty, a self-starter who would be an invaluable addition to your team. Productive Material Handler offering 4 years of demonstrated experience in warehouse operations. Committed to safety and cleanliness in workplace. Dedicated to learning new skills and accepting tasks of increased responsibility. Hardworking team member skilled in safely moving heavy loads manually or using forklifts and pallet jacks. Punctual, reliable and dedicated to teamwork. Good maintenance and repair skills with training in basic equipment maintenance.

Overview

27
27
years of professional experience

Work History

Material Handler

Federal Express
05.2023 - 10.2024
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Transported inventory items to appropriate locations.
  • Listened closely during team meetings to gain complete understanding of duties required for each shift, completing priority tasks first.
  • Packed items into appropriate containers for shipment.
  • Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
  • Prevented product damage by carefully loading and unloading materials using appropriate equipment.

Package Handler

FedEx:Ground
12.2021 - 04.2023
  • Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
  • Improved package handling efficiency by implementing proper sorting and organizing techniques.
  • Followed safety regulations to maintain safe work environment.
  • Alerted supervisors and coworkers of hazards and other issues for quick resolutions.

Licensed Barber

PLATFORM BARBERS BARBERSHOP
01.2011 - 02.2020
  • Assisted in marketing efforts to attract new clientele, including social media promotion and participation in local events.
  • Increased client retention through exceptional customer service and building rapport with patrons.
  • Mentored junior barbers, sharing knowledge on best practices and techniques for various hair types and styles.

Licensed Barber

ELITE BARBERS
01.2010 - 01.2011

Inside Sales Associate

GENERAL NUTRTION CENTER
01.2008 - 01.2010

Ironworker

HEAVY METAL IRON.
01.2006 - 01.2008
  • Installed steel cables to reinforce structures before tightening and reinforcing.
  • Reviewed work plans and blueprints to ascertain all requirements for project.
  • Used appropriate safety measures and encouraged other team members to do same in effort to avoid job site injuries.

Office Clerk

CCC Health services.
01.1998 - 07.2002
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
  • Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.

Education

No Degree - Sterile Processing Technician

Ashworth College
Norcross, GA
03-2021

No Degree - Personal Trainer

National Personal Training Institution
Dublin, CA
05-2013

Studied sports nutrition and computer programming. -

DIABLO VALLY COLLEGE
Pleasant Hill, CA
01.2005

Graduated with honors in sports and academics. -

ALHAMBRA high school
Martinez, CA
01.2002

Skills

  • Production Reporting
  • Production Support
  • Quality assurance inspections
  • Inventory Management
  • OSHA Compliance
  • Positive Attitude
  • Package handling
  • Material Handling
  • Customer Service
  • Warehouse Safety
  • Teamwork and Collaboration
  • Shipping and receiving
  • Equipment safety
  • Loading and unloading
  • Warehouse Organization

Skillsdutiessummary

Customer Service Order Entry Data Entry Inside Sales Office Organizing Mail Distribution 40 WPM Shipping Inventory

Pagenumber

2

Timeline

Material Handler

Federal Express
05.2023 - 10.2024

Package Handler

FedEx:Ground
12.2021 - 04.2023

Licensed Barber

PLATFORM BARBERS BARBERSHOP
01.2011 - 02.2020

Licensed Barber

ELITE BARBERS
01.2010 - 01.2011

Inside Sales Associate

GENERAL NUTRTION CENTER
01.2008 - 01.2010

Ironworker

HEAVY METAL IRON.
01.2006 - 01.2008

Office Clerk

CCC Health services.
01.1998 - 07.2002

Studied sports nutrition and computer programming. -

DIABLO VALLY COLLEGE

Graduated with honors in sports and academics. -

ALHAMBRA high school

No Degree - Sterile Processing Technician

Ashworth College

No Degree - Personal Trainer

National Personal Training Institution
O'Sean Head