With 18+ years in nursing, culminating as Director of Nurses at Alfa Home Health & Hospice, I've spearheaded quality improvement and staff development, enhancing patient care. My leadership, rooted in ethical practice and healthcare technology, has significantly boosted patient satisfaction and operational efficiency, marking me as a trusted industry leader.
Highly experienced registered nurse with 18 years of nursing expertise, providing leadership in both clinical and administrative operations of the home health agency. Oversee the agency's financial, administrative, compliance, and clinical functions to ensure efficient day-to-day operations and the delivery of high-quality patient care services.
Responsible for the development, implementation, and ongoing supervision of administrative policies and procedures to maintain regulatory compliance and operational excellence. Ensure the agency meets federal, state, and local guidelines while promoting a culture of safety, quality, and accountability.
Provide oversight of all clinical services, ensuring care is delivered in accordance with evidence-based practices, industry standards, and patient-centered principles. Directly supervise clinical staff and ensure adequate staffing levels to meet the diverse needs of the patient population. Collaborate with the interdisciplinary team to coordinate care planning, ensuring seamless communication between patients, families, and referring providers to achieve positive health outcomes.
Manage the agency’s financial performance, including budget development, cost control, and revenue cycle management to support the organization's growth and sustainability. Monitor key performance indicators such as re-hospitalization rates, patient satisfaction scores, and quality measures, implementing data-driven improvement strategies to enhance care delivery and patient satisfaction.
Serve as the primary liaison for regulatory bodies, auditors, and community partners, ensuring compliance with all accreditation standards and fostering the agency’s reputation as a trusted provider of home health services. Demonstrate strong leadership through mentorship, staff development, and a commitment to continuous improvement, leveraging 18 years of nursing experience to guide the agency toward operational success and patient-centered care excellence.
Led clinical operations for both home health and hospice departments, ensuring comprehensive and patient-centered care planning and delivery. Developed individualized care plans based on physician orders, patient assessments, home environment, safety concerns, mental status, caregiver availability, and access to resources. Conducted thorough patient evaluations to create effective care strategies tailored to specific needs.
Collaborated closely with case managers, Licensed Vocational Nurses (LVNs), social workers, the Director of Nursing, QA personnel, and physicians to maximize patient support and education, with a focus on preventing disease progression and reducing hospitalizations. Coordinated communication among interdisciplinary teams to ensure seamless care delivery.
Performed quality assurance (QA) reviews to maintain compliance and accuracy in documentation. Facilitated and led weekly case conference meetings to review patient progress, address setbacks, ensure proper documentation, and improve care outcomes. Utilized leadership and clinical expertise to enhance care coordination and promote positive patient outcomes in both home health and hospice settings.