Osei Kusi
Driver
1195 Anderson Av, Apt 6C, The Bronx,NY
Summary
Safety-focused individual possessing outstanding driving record. Proactive, reliable and dedicated to cost-effective transportation of goods and materials. Excellent record of punctuality and work ethic.
Overview
12
12
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work History
Driver
Uber Technologies, Inc.
New York, NY
12.2018 - Current
- Achieved high customer ratings on post-trip surveys for timeliness, vehicle cleanliness and customer service.
- Optimized profitable time by anticipating surge areas, targeting highly trafficked sectors and daisy-chaining rides.
- Worked extra hours to achieve company coverage during periods of low driver availability due to illness, weather and other unanticipated factors.
- Placed safety as top priority for rides and followed community guidelines for engaging emergency personnel.
- Used GPS to determine fastest route to destinations in order to save riders money and maximize availability.
- Observed city, street and highway driving regulations and took necessary driving precautions when transporting customers.
- Checked condition of vehicle's tires, brakes and safety equipment to maintain systems in working order.
- Protected riders with good driving habits, emergency first aid and discrete handling of special circumstances.
Loan Administration and Reconciliations Analyst
Capital Rural Bank Limited
Sunyani, Ghana
01.2016 - 06.2018
- Collaborated with loan disbursement personnel to ensure discrepancies are resolved timely, and enhance performance and customer satisfaction.
- Obtained copies of applicants' credit histories and reviewed at least 50 Credit Files weekly to determine feasibility of granting loans, and identify potentially problematic clients.
- Led multiple projects and analyzed data to identify opportunities for
improvement of loan origination and management process.
Established plans and payoffs for customers' loans, prioritizing control of overall costs. Weekly workload was 60 clients. - Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
- Monitored pipelines to track and log status of loans.
- Created strategies to develop and expand existing customer sales, resulting in increase in annual sales.
Warehouse Supervisor
Ghana Nuts Limited
Techiman, Ghana
02.2013 - 12.2015
- Used RFID scanners to pick and organize products for packing station. Average performance per hour was 125% of target.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Used RFID scanners to sort products into boxes, and printed shipping addresses for shipment to clients. Average output was 110% of target.
- Manually or mechanically loaded and unloaded materials from pallets and shelves to other transport vehicles.
- Completed daily cycle counts and quarterly inventories and resolved
variances to maintain data accuracy. - Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Cleaned and maintained warehouse in compliance with OSHA safety
standards. - Maintained warehouse accessibility and safety for customer traffic by discarding empty boxes and removing obstacles from aisles.
Sales Associate Supervisor
Melcom Ghana Limited
Sunyani, Ghana
03.2010 - 01.2013
- Duties include but are not limited receiving merchandise, taking inventory biweekly, directly supervise sales associates.
- Supervised the unloading of merchandise from delivery trucks and check to ensure that they match with the delivery documents such as the waybills.
- Carry out appraisal discussions with staff under supervision – 90/180-day cycles and shared reports with Manager.
- Ensured prompt submission of monthly reports to Manager for onward submission to Head Office.
- Periodic training of staff on customer service following trainer-of-trainers seminars.
- Doubling as a cashier anytime the need arose.
Education
Certificate in Banking And Finance -
Standard Institute of Business And Computing
Sunyani-Ghana 08.2007 - 06.2009
High School Diploma -
Nkoranza Senior High Technical School
Nkoranza - Ghana 09.2003 - 06.2006
Skills
City and non-city driving
GPS and route planning
Customer rapport
Purchase order verification
Safety standards and protocols
Shipping and receiving
Leadership and team building
Warehouse Logistics
Labeling and boxing
Dependable and Responsible
Certification
Microsoft Office Suite, IPMC Sunyani Education Center, Sunyani - Ghana
Referees
To be provided upon request.
Timeline
Driver
Uber Technologies, Inc.
12.2018 - Current
Loan Administration and Reconciliations Analyst
Capital Rural Bank Limited
01.2016 - 06.2018
Warehouse Supervisor
Ghana Nuts Limited
02.2013 - 12.2015
Sales Associate Supervisor
Melcom Ghana Limited
03.2010 - 01.2013
Microsoft Office Suite, IPMC Sunyani Education Center, Sunyani - Ghana
02-2010
Certificate in Banking And Finance -
Standard Institute of Business And Computing
08.2007 - 06.2009
High School Diploma -
Nkoranza Senior High Technical School
09.2003 - 06.2006