Osei Owusu-Ansah
West Chester,OH
Summary
Compassionate and driven House Manager with excellent [Skill] and [Skill] abilities. Highly effective at supervising activities and individuals. Known for top-notch conflict resolution skills and extensive knowledge of [Area of expertise]. Focused management professional experienced in maintaining safe and clean environments for owners and guests. Adept at handling private and confidential information with extreme care. Dedicated [Job Title] experienced in multitasking and working under pressure. Organizes activities and events for families to inhibit stress and provide optimal experiences. Skilled at managing household budgets and finances to encourage proper use of available funds. Approachable individual with excellent communication, problem-solving, and organizational skills. Passionate about helping others succeed with proven track record in developing successful mentoring relationships with students. Fosters sense of community among residents to support individuals in times of need. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
13
13
years of professional experience
Work History
Residential House Manager
Triumphant Care Limited
03.2020 - Current
- Created detailed reports regarding facility conditions, incident occurrences, or other pertinent information as requested by ownership or management personnel.
- Coordinated maintenance requests, ensuring prompt completion of repairs and minimal disruption to residents.
- Organized social activities for residents to promote camaraderie and engagement within the community.
- Served as liaison between residents, staff, and external service providers to ensure seamless communication and coordination of services for the community''s benefit.
- Maintained a safe living environment by enforcing house rules and conducting regular safety inspections.
- Administered emergency response protocols effectively during crisis situations within the residence hall community setting area.
- Streamlined daily operations for increased efficiency through effective staff management and delegation of tasks.
- Enhanced resident satisfaction by addressing and resolving concerns in a timely manner.
- Assisted residents with daily hygiene and living tasks.
- Managed all intake and discharge paperwork and procedures for residents.
- Supervised residents preparing meals and handling chores and provided constructive feedback.
- Managed day-to-day operation of home to comply with regulations and agency standards.
- Trained and supervised staff on proper cleaning techniques, safety protocols and customer service to increase quality standards.
- Scheduled and coordinated staff meetings to discuss policies, procedures and goals.
Direct Support Professional
Creative Connections
09.2016 - 03.2020
- Administered medication as directed by physician.
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
Residential Support Specialis
Community Supports Inc.
11.2010 - 11.2015
- Monitored residents'' emotional well-being closely while providing compassionate support during difficult periods or transitions within their lives.
- Assisted residents with personal care tasks, ensuring their health, hygiene, and well-being were maintained at all times.
- Promoted a safe and comfortable living environment through regular monitoring and maintenance of residential facilities.
- Actively participated in ongoing training programs designed to enhance knowledge of best practices within the field of residential support services.
Education
High School Diploma -
S.D.A Teacher Training College
Ghana06.2000
Skills
- Elderly Care
- Property Maintenance
- Guest Relations
- Vendor coordination
- First Aid Training
- Crisis Intervention
- Staff Training
- Activity Supervision
- Employee Scheduling
- Financial Management
- Active Listening
- Staff Communication
- Relationship Building
- Resident Supervision
- Case Planning
- Team Supervision
- Crisis Management
- Group Activities
Timeline
Residential House Manager
Triumphant Care Limited
03.2020 - Current
Direct Support Professional
Creative Connections
09.2016 - 03.2020
Residential Support Specialis
Community Supports Inc.
11.2010 - 11.2015
High School Diploma -
S.D.A Teacher Training College
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