Hi, I’m
Osha White
Mableton,GA
Summary
Detail-oriented professional with a proven track record in managing tasks and scheduling appointments across various industries. With extensive experience in documenting information, resolving issues, and maintaining positive client relationships, I bring strong organizational skills, meticulous attention to detail, and effective communication abilities to streamline operations. As an adaptable and quick learner, I excel in dynamic work environments without the need for micromanagement. I have successfully managed diverse responsibilities, from coordinating schedules for service providers to promoting businesses on social media and maintaining 100% customer satisfaction ratings. My experience in leadership and team management further underscores my ability to deliver efficient and quality-driven results. I am now eager to leverage these skills and experiences in a different industry.
Overview
10
years of professional experience
Work History
C & S Hauling and ABC Early Learning Academy
Service Provider - EZ Tch Mobile
07.2020 - Current
Job overview
- Closely collaborated with clients to plan detailed goals for success.
- Maintained positive working relationship with fellow staff and management.
- Supported clients with various types of Technical issues.
(Contracted with Amazon Home Services)Mableton, GA
Service Provider
02.2017 - Current
Job overview
- Closely collaborated with clients to plan detailed goals for success.
- Provided a range of services, including handyman, plumbing, electrical, PC & Mac repair, emphasizing a strong understanding of various services and task scheduling
EZ Tech MobileMableton, GA
Owner/Operator
02.2016 - Current
Job overview
- Showcased digital marketing and brand identity management skills by promoting the business on social media platforms
- Achieved and consistently maintained a 100% customer satisfaction rating, showcasing dedication to excellent service.
Kelly Connect : Apple SupportMableton, GA
Support Analyst
11.2019 - 07.2022
Job overview
- Demonstrated strong organizational skills by meticulously documenting user information, issue details, and solutions on service tickets
- Effectively communicated and problem-solved to provide support to over 1000 clients, showcasing the ability to handle diverse and high-volume tasks
- Cultivated and maintained positive interpersonal relationships with clients, highlighting teamwork and collaboration capabilities.
Ocaura Apartment HomeMableton, GA
Head of Maintenance
10.2018 - 07.2021
Job overview
- Managed schedule of repairs to guarantee arrival of parts, equipment and resources needed to satisfy job requirements.
- Prioritized safety at work by following rules and procedures.
- Researched and hired highly trusted contractors to assist with full-scale maintenance or construction projects.
Lifeline RepairsVinings, GA
General Manager
10.2013 - 07.2016
Job overview
- Oversaw inventory management and operational tasks, emphasizing organizational and multitasking skills
- Strengthened team productivity through effective leadership and staff development, demonstrating team leadership skills
- Developed and executed strategic plans for store operations and sales, highlighting strategic thinking capabilities.
Skills
- Task Scheduler for Service Providers
- Appointment Scheduler for Replacement Devices
- Inventory Management
- Material Handling
- Attention to Detail
- Effective Communication
- Team Leadership
- Problem-Solving
- Organizational Skills
- Multitasking
- Strategic Planning
Timeline
Service Provider - EZ Tch Mobile
C & S Hauling and ABC Early Learning Academy
07.2020 - Current
Support Analyst
Kelly Connect : Apple Support
11.2019 - 07.2022
Head of Maintenance
Ocaura Apartment Home
10.2018 - 07.2021
Service Provider
(Contracted with Amazon Home Services)
02.2017 - Current
Owner/Operator
EZ Tech Mobile
02.2016 - Current
General Manager
Lifeline Repairs
10.2013 - 07.2016
Arise Platform
Certification from Home Depot Certification Training
References
- References provided upon request
References
Available upon request.
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