Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Oshaniqua Johnson

Lagrange,US

Summary

  • Critical thinking. Employers expect candidates to have strong critical thinking skills, solve problems, and make informed decisions.
  • Creativity
  • Leadership
  • Teamwork
  • Time Management
  • Organization
  • Attention to detail
  • Judicial or administrative assistant.
  • Data Entry

Overview

13
13
years of professional experience
1
1
Certification

Work History

Food Safe Member

PSSI Sanitation
Valley, US
08.2024 - 09.2024
  • Complying with all food safety and safety policies and procedures
  • Physical activities such as lifting, pushing, and pulling sanitation equipment
  • Working with and around PSSI issued sanitation chemicals;
  • Trained staff on proper hygiene, sanitation, and food handling protocols.

Mechanical Technician Team Leader, Machine Operator

Duracell
Lagrange, US
08.2023 - 04.2024
  • Clean cells (batteries) send to line & operate a robot and put label in system & paperwork
  • Performed preventative maintenance on mechanical equipment and machinery.
  • Tested, diagnosed, and repaired malfunctioning components.
  • Organized spare parts inventory to facilitate quick access during repairs or replacements.
  • Monitored, inspected or tested mechanical equipment.
  • Assisted engineers with design, development, or manufacture of industrial machinery or other equipment.
  • Created training materials and conducted group trainings on new processes or procedures.
  • Developed strategies for problem solving and conflict resolution among team members.
  • Conducted regular performance reviews to assess individual team member progress.
  • Held weekly staff meetings to review project updates, discuss issues, and brainstorm solutions.
  • Reviewed customer service surveys and implemented strategies to improve customer satisfaction ratings.
  • Analyzed data from various sources to identify areas of improvement in the department's operations.
  • Ensured compliance with all safety regulations in the workplace.
  • Resolved customer complaints in an effective manner while maintaining a high level of customer service.
  • Maintained a positive work environment that promoted collaboration between team members.

Claim Auto Appraiser Partime

First Acceptance Insurance
Union City, US
10.2022 - 08.2023
  • Reviewed property records and performed research to determine ownership of properties.
  • Conducted field inspections of residential and commercial properties to assess condition, quality, and value.
  • Analyzed data related to comparable sales in the area to establish accurate market values for properties.
  • Developed detailed reports including photographs, skhes, maps, and other relevant information used in establishing value estimates.
  • Identified potential environmental hazards that could affect property values.
  • Created spreadsheets outlining key features of each inspected property such as square footage and number of bedrooms and bathrooms.
  • Attended conferences and seminars on current topics related to the appraisal industry.
  • Utilized computer software programs such as Excel, Word, Access, Outlook, when creating reports or analyzing data.
  • Responded to customer concerns and conveyed details about results.
  • Generated new leads and business to grow revenue by cultivating rapport with adjusters, property managers and property owners.

Delivery Truck Driver Part-time

Independent Employer
Lagrange, US
05.2023 - 08.2023
  • Driver trucks hauling packing from shipping and receiving
  • Transported goods to and from specified destinations in accordance with delivery schedules.
  • Checked vehicle for mechanical items and safety issues, maintained logs of working hours, monitored the vehicle's performance, and recorded any incidents.
  • Communicated with dispatchers regarding pickup and delivery times.
  • Loaded and unloaded cargo using forklifts or other material handling equipment.
  • Maintained records such as vehicle logs, records of cargo, or billing statements in accordance with regulations.
  • Followed appropriate safety procedures for transporting hazardous materials when applicable.
  • Reported all accidents or violations to management immediately upon occurrence.
  • Verified load against shipping papers to ensure accuracy of shipment.
  • Performed daily pre-trip inspections on vehicles to ensure safe operation on the roadways.
  • Responded promptly to emergency situations including inclement weather conditions or traffic delays while remaining calm under pressure.
  • Kept up-to-date knowledge of changing roads, construction areas, traffic patterns, dangerous curves., in order to plan most efficient routes.
  • Managed personal driving time according to Hours of Service regulations.

Tufting Operator & Set Up Technician

Interface Flor
Lagrange, US
02.2022 - 09.2022
  • Responsible for changeovers of creels & tufting machines, as well as loading & unloading creels & service creeks & tufting machine, efficiently and in accordance with specification sheets to ensure minimum downtime
  • Set up tufting machines and adjust tension, depth of pile, stitch length, and color according to job specifications.
  • Operate multiple tufting machines simultaneously to produce carpets, rugs, and other textile products.
  • Monitor machine performance during operation to ensure proper functioning.
  • Inspect finished product for defects such as missed stitches or incorrect colors.
  • Perform routine maintenance and cleaning of tufting machines and equipment.
  • Adjust settings on machines when necessary to correct problems with the product.
  • Perform quality checks throughout production process to ensure accuracy of products.
  • Troubleshoot malfunctions in machinery by identifying root causes and determining corrective actions.
  • Maintain accurate records of production data such as quantity produced, downtime.
  • Train new employees in the use of tufting machines and related equipment.
  • Follow safety protocols while operating machinery to prevent injuries or accidents.
  • Checked creel for loose yarns and removed them carefully.
  • Inspected the yarn for quality assurance purposes.
  • Notified supervisor of any defects or inconsistencies in the yarn.
  • Ensured that all yarns were wound onto bobbins evenly and securely.
  • Cleaned creel between batches to prevent cross-contamination of colors.
  • Performed regular maintenance on equipment such as lubricating parts, replacing worn components.
  • Adjusted tension settings on creels according to specifications provided by supervisors or manufacturers' instructions.
  • Assisted with loading and unloading of trucks carrying raw materials or finished goods.

Computer Data Entry Operator

Serotonin E-Hwa
Lagrange, US
05.2021 - 09.2021
  • Scanned assemble parts
  • Packing parts & operated computer
  • Inspected parts & company standards of quality assurance
  • Accurately entered and updated customer data into the company database system.
  • Verified accuracy of data entry by reviewing, correcting, deleting or reentering information.
  • Generated reports to track productivity and identify errors in data entry process.
  • Created spreadsheets to organize large volumes of data for analysis.
  • Resolved discrepancies between source documents and computer entries through careful review.
  • Reviewed existing databases for accuracy and completeness of records.
  • Processed requests for new accounts, changes to existing accounts and account closures within established timelines.
  • Compiled statistical reports from various sources to analyze trends in sales, marketing, finance and operations.

Molding Machine Operator

Jac Products
Franklin, US
10.2020 - 02.2021
  • Maintain & operate secure machine
  • Inspected mold make sure no fares or burns
  • Injection mold machine
  • Certified to run different molding machines
  • Set up and adjust plastic injection molding machines, molds, robots and auxiliary equipment to ensure quality production.
  • Monitor machine operation to detect any malfunctions or defects in the product and make necessary adjustments to correct them.

Team Leader, Quality Inspector

Sewon America
Lagrange, US
09.2015 - 07.2020
  • Assemble & grinder in accordance to verbal & written instructions
  • Inspect to ensure quality & adherence to procedures
  • Record appropriate information in daily & weekly job sheets
  • Comply with company standards of quality assurance & quantity control
  • Inspected products for defects and conformance to customer specifications using precision measuring instruments.
  • Monitored production processes to ensure quality standards were met and documented results of inspections.
  • Analyzed data from process control systems to identify trends in product quality.
  • Ensured compliance with safety regulations by monitoring workers during the manufacturing process.
  • Conducted root cause analysis investigations when issues arose with production processes or end-products.
  • Assisted engineering department with design verification tests as needed.
  • Reviewed customer complaints and identified potential sources of quality issues.
  • Participated in internal and external audits to ensure compliance with applicable regulations.
  • Communicated effectively with management regarding progress toward meeting quality objectives.
  • Adhered strictly to Good Manufacturing Practices guidelines at all times.
  • Assessed materials, parts and products for conformance with quality control requirements and production specifications.
  • Directed and coordinated activities of personnel engaged in assembling products on the assembly line.
  • Maintained production records, such as volume produced, consumption of raw materials, or quality control measures.
  • Trained new employees on proper assembly techniques and safe operation of machinery.
  • Provided support to other departments within the organization related to assembly tasks.
  • Established goals for each shift's production output levels based on customer requirements.
  • Scheduled personnel shifts according to work load demands ensuring efficient use of resources.
  • Managed employee relations through effective communication of expectations, coaching and counseling.

Customer Service Representative

Allstarassurance
Atlanta, Georgia
02.2012 - 07.2015
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Gathered customer feedback through surveys and used the data to improve customer service.
  • Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
  • Maintained detailed records of customer interactions, transactions and comments for future reference.
  • Resolved complex problems by working with other departments to provide solutions that meet customer needs.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Answered inbound calls, chats and emails to facilitate customer service.
  • Developed strong customer relationships to encourage repeat business.
  • Asked probing questions to determine service needs and accurately input information into electronic systems.

Housekeeping

Holiday Express
Lagrange, US
04.2013 - 08.2014
  • Cleaning, beds, bathroom, trash, changing linens, clean entire bathroom, retrieve stock and restock

Education

High School Diploma -

Lagrange high school
05.2010

Skills

  • Order Management
  • Menu Memorization
  • Food safety knowledge
  • Maintaining equipment
  • Food Preparation
  • Espresso machine operation
  • Inspection documentation
  • Employee Supervision
  • Audit Coordination
  • Consultative Sales
  • Data Entry
  • Complaint resolution
  • Paperwork Processing
  • Product Knowledge
  • Typing speed of 65 wpm
  • Correspondence typing
  • Fast typing
  • Typing and written communication

Certification

Adult,Child & Infant CPR

Timeline

Food Safe Member

PSSI Sanitation
08.2024 - 09.2024

Mechanical Technician Team Leader, Machine Operator

Duracell
08.2023 - 04.2024

Delivery Truck Driver Part-time

Independent Employer
05.2023 - 08.2023

Claim Auto Appraiser Partime

First Acceptance Insurance
10.2022 - 08.2023

Tufting Operator & Set Up Technician

Interface Flor
02.2022 - 09.2022

Computer Data Entry Operator

Serotonin E-Hwa
05.2021 - 09.2021

Molding Machine Operator

Jac Products
10.2020 - 02.2021

Team Leader, Quality Inspector

Sewon America
09.2015 - 07.2020

Housekeeping

Holiday Express
04.2013 - 08.2014

Customer Service Representative

Allstarassurance
02.2012 - 07.2015

High School Diploma -

Lagrange high school

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Oshaniqua Johnson