O'Shea Jackson

Chattanooga,TN

Overview

years of professional experience

years of post-secondary education

Work History

HOUSE - MANNAGER

Perfect Care Solutions

Chattanooga, TN

02.2023 - Current

Recognized and reported abnormalities or changes in patients' health status to case manager.
Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
Assisted patients with self-administered medications.
Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
Transported individuals to events and activities, medical appointments, and shopping trips.
Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
Assisted clients with daily living needs to maintain self-esteem and general wellness.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Built strong relationships with clients to deliver emotional support and companionship.
Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
Provided safe mobility support to help patients move around personal and public spaces.
Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
Monitored clients' overall health and well-being and noted significant changes.
Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
Completed regular check-ins and progress report for each client.
Cooked meals and assisted patients with eating tasks to support healthy nutrition.
Laundered items, changed sheets and made bed to keep patients' bedroom clean.
Transported clients to and from medical appointments with safety and efficiency.
Replaced bandages, dressings, and binders to care for wounds and encourage healing.

Delivery Driver

Domino's Pizza

05.2022 - 09.2022

Completed on-time deliveries by choosing best and most efficient routes.
Kept detailed mileage and fuel reports to track overall fuel costs.
Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Maintained upbeat, positive attitude in busy, customer-focused environment.
Delivered packages to customer doorsteps and business offices.
Operated vehicle safely in highly congested areas with no traffic violations.
Completed rush deliveries on tight timetables to satisfy customer needs.
Worked scheduled hours as required and took on available shifts during holidays and busy periods.
Expedited deliveries to meet customer deadlines and requirements.
Managed customer inquiries and complaints in polite and professional manner.
Worked with road knowledge, GPS systems and paper maps to navigate planned route and make adjustments.
Documented mileage, deliveries, pickups, customer issues and damages.

Bakery Clerk

Insomnia Cookies

Norfolk, VA

05.2019 - 09.2019

Decorated and merchandised quality bakery goods to build business reputation and revenue base.
Monitored counter and display inventory by replacing stock and requesting new products from kitchen to keep areas well-stocked for maximum sales.
Trained new bakery staff on company policies and POS system use to maximize job satisfaction, expertise, and team performance.
Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Helped customers locate ideal menu items by listening to needs and recommending specific products or services.
Maintained tidy and organized work area to comply with cleanliness standards.
Implemented creative merchandising techniques that enticed customers to purchase additional items from the bakery department.

Education

Bachelor of Science - Sociology

The University of Tennessee - Chattanooga

Chattanooga, TN

08.2022 - 12.2023

Bachelor of Science - Criminal Justice

Old Dominion University