O'Shea Jackson
Chattanooga,TN
Overview
5
5
years of professional experience
4
4
years of post-secondary education
Work History
HOUSE - MANNAGER
Perfect Care Solutions
Chattanooga, TN
02.2023 - Current
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Assisted patients with self-administered medications.
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Built strong relationships with clients to deliver emotional support and companionship.
- Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
- Provided safe mobility support to help patients move around personal and public spaces.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Monitored clients' overall health and well-being and noted significant changes.
- Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
- Completed regular check-ins and progress report for each client.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Transported clients to and from medical appointments with safety and efficiency.
- Replaced bandages, dressings, and binders to care for wounds and encourage healing.
Delivery Driver
Domino's Pizza
05.2022 - 09.2022
- Completed on-time deliveries by choosing best and most efficient routes.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Delivered packages to customer doorsteps and business offices.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Expedited deliveries to meet customer deadlines and requirements.
- Managed customer inquiries and complaints in polite and professional manner.
- Worked with road knowledge, GPS systems and paper maps to navigate planned route and make adjustments.
- Documented mileage, deliveries, pickups, customer issues and damages.
Bakery Clerk
Insomnia Cookies
Norfolk, VA
05.2019 - 09.2019
- Decorated and merchandised quality bakery goods to build business reputation and revenue base.
- Monitored counter and display inventory by replacing stock and requesting new products from kitchen to keep areas well-stocked for maximum sales.
- Trained new bakery staff on company policies and POS system use to maximize job satisfaction, expertise, and team performance.
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Helped customers locate ideal menu items by listening to needs and recommending specific products or services.
- Maintained tidy and organized work area to comply with cleanliness standards.
- Implemented creative merchandising techniques that enticed customers to purchase additional items from the bakery department.
Education
Bachelor of Science - Sociology
The University of Tennessee - Chattanooga
Chattanooga, TN 08.2022 - 12.2023
Bachelor of Science - Criminal Justice
Old Dominion University
Norfolk, VA 08.2019 - 06.2022
Skills
HIPAA Compliance
Documentation
Progress Documentation
Meal Preparation
Incident Reporting
Mobility Assistance
Problem-Solving
Personal Hygiene Assistance
Heavy Lifting
Medication and Appointment Reminders
Time Management
Patient Care
Nutrition Knowledge
Flexible Schedule and Availability
Dependable and Responsible
Timeline
HOUSE - MANNAGER
Perfect Care Solutions
02.2023 - Current
Bachelor of Science - Sociology
The University of Tennessee - Chattanooga
08.2022 - 12.2023
Delivery Driver
Domino's Pizza
05.2022 - 09.2022
Bachelor of Science - Criminal Justice
Old Dominion University
08.2019 - 06.2022
Bakery Clerk
Insomnia Cookies
05.2019 - 09.2019