Summary
Overview
Work History
Education
Skills
Timeline
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Oshea R. Bell

Atlanta,GA

Summary

Healthcare professional, prepared to provide exceptional patient care and administrative support. Proven success in enhancing patient experiences through effective coordination and communication with medical teams. Focuses on collaborative efforts and adapts to dynamic healthcare environments, ensuring reliability and flexibility. Skilled in patient scheduling, record management, and problem-solving.

Overview

14
14
years of professional experience

Work History

Patient Coordinator

Sage Dental
07.2021 - Current
  • Serve as primary liaison between patients, doctors, and staff to ensure clear communication and review of medical charts
  • Initiates and completes pre authorizations as required
  • Register, schedule and reschedule appointments for new and established patients
  • Managed an average of 50 incoming calls from patients, directing them appropriately while maintaining confidentiality at all times.
  • Provided excellent customer service to all patients, addressing concerns and answering questions promptly and professionally.
  • Acted as main point of contact for patients, doctors, and hospital staff by closely reviewing medical charts and maintaining high levels of communication.
  • Ensured accuracy of insurance information for each patient visit, verifying coverage details ahead of time for smooth processing at appointment time.

Treatment Coordinator

Great Expressions Dental Centers
08.2010 - 07.2020
  • Conducted comprehensive patient assessments, ensuring understanding of medical histories and contributing to the enhancement of patient management systems
  • Coordinated admissions and streamlined patient flow, optimizing the organization of patient care and addressing communication and billing issues to improve service delivery
  • Served as the primary liaison between patients and medical staff, meticulously reviewing medical charts and adhering to HIPAA regulations to safeguard patient confidentiality
  • Handled insurance claims, clarified benefits and pricing, and adeptly navigated dental terminology to facilitate effective communication with insurance entities
  • Presented financial arrangements clearly to patients, enabling informed decisions about payment options and timelines.

Education

Surgical Technician -

Bryman
San Francisco, California

Medical Assisting -

Bryman
San Francisco, California

Skills

  • Customer Service
  • Efficient and Detail Oriented
  • Medical Terminology
  • Problem Solving
  • Electronic Health Records (EHR) Proficiency
  • New hire training
  • Appointment scheduling

Timeline

Patient Coordinator

Sage Dental
07.2021 - Current

Treatment Coordinator

Great Expressions Dental Centers
08.2010 - 07.2020

Medical Assisting -

Bryman

Surgical Technician -

Bryman

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Oshea R. Bell