Osheana Turner
Summary
Enthusiastic, customer-focused bartender with 4+ years of experience in high-volume dining environments. Skilled in mixology, bar operations, inventory control, and POS transactions; consistently managed large sections serving up to 30 guests during peak hours while maintaining speed, accuracy, and a welcoming guest experience.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Travel Bartender
Main Event Marketing & Management
2025 - 2025
- Provided on-site bartending services for events and promotions by setting up pop-up bars and managing logistics for seamless experiences.
- Created event-specific beverage menus and prepared large-batch cocktails while managing inventory for efficient mobile operations.
- Coordinated and trained temporary staff to ensure high service quality and smooth operations during peak event times.
Analysis & Review: Music
Apple Inc
2023 - Current
- Standardized metadata fields (titles, artist names, genres, descriptions) and resolved discrepancies to improve search and recommendation outcomes.
- Reviewed and edited Apple Music and podcast metadata for accuracy and compliance, enhancing discoverability.
- Utilized internal tools to tag content and escalate complex cases, tracking resolutions to uphold catalog quality.
Bartender
Peace & Saint
Durham
2025 - 2025
- Crafted and served signature cocktails with consistent quality and presentation, enhancing guest experience through attentive.
- Engaged with customers to provide excellent service and enhance their experience.
- Maintained cleanliness and organization of the bar area during shifts.
Bartender/Server
Cheesecake Factory
2021 - 2023
- Prepared and served alcoholic and non-alcoholic beverages accurately in a fast-paced, high-volume environment.
- Managed large sections during peak hours, efficiently serving up to 30 guests while maintaining speed and accuracy.
- Provided exceptional customer service, fostering welcoming dining experiences that encouraged repeat visits.
Bartender/Server
Bonefish Grill
2019 - 2021
- Maintained extensive knowledge of bar menu and seasonal drink specials; recommended items to elevate guest experience and satisfaction.
- Managed opening and closing bar procedures, ensuring accurate inventory checks, timely restocking, and precise daily cash reconciliation.
- Handled cash and card transactions using POS system, ensuring accurate end-of-shift balancing and minimizing discrepancies.
Education
Master of Business Management -
North Carolina Central University
Bachelor of Mass Communications -
North Carolina Central University
Skills
- Cocktail crafting
- Inventory management
- Event coordination
- Metadata standardization
- POS transaction accuracy
- Customer relationship management
Certification
Bartender Certification - ABC
Bartending School
Bartending School
Timeline
Travel Bartender
Main Event Marketing & Management
2025 - 2025
Analysis & Review: Music
Apple Inc
2023 - Current
Bartender
Peace & Saint
2025 - 2025
Bartender/Server
Cheesecake Factory
2021 - 2023
Bartender/Server
Bonefish Grill
2019 - 2021
Master of Business Management -
North Carolina Central University
Bachelor of Mass Communications -
North Carolina Central University