Osheonna Harris
Detroit,MI
Summary
Compassionate Patient Support Specialist with experience at Compass, adept at enhancing patient comfort and safety through vigilant monitoring and emotional support. Skilled in patient communication and fall prevention, I effectively collaborated with healthcare teams to optimize care strategies, ensuring a positive hospital experience and improved patient morale.
Overview
4
4
years of professional experience
Work History
Patient Sitter/Patient Support
Compass
Detroit, MI
03.2021 - 12.2024
- Monitored patient conditions to ensure safety and comfort during care.
- Assisted nursing staff with routine tasks to enhance patient support.
- Engaged patients in conversation and activities to promote emotional well-being.
- Adhered to safety protocols while providing close supervision of patients.
- Documented patient behavior and reported changes to healthcare team promptly.
- Collaborated with multidisciplinary teams to optimize patient care strategies.
- Adapted quickly to changing patient needs, ensuring consistent support delivery.
- Provided compassionate companionship, improving overall patient experience and satisfaction.
- Reduced falls risk for patients by consistently providing vigilant supervision and assistance with mobility.
- Demonstrated strong observational skills, promptly reporting any changes in patient condition or behavior to appropriate medical personnel.
- Increased patient morale through engaging conversation and companionship throughout their hospital stay.
- Enhanced patient comfort by attentively monitoring and addressing individual needs during hospital stays.
- Contributed to overall hospital efficiency by completing assigned tasks in a timely manner, ensuring optimal levels of care were maintained at all times.
- Collaborated effectively with interdisciplinary healthcare teams, contributing valuable insights from time spent observing individual patients closely over extended periods of time.
- Displayed adaptability in working with diverse populations of patients, including those with varying ages, cultural backgrounds, and medical conditions.
- Provided compassionate care to patients, assisting with daily activities such as feeding, bathing, and personal hygiene.
- Encouraged positive interactions among family members visiting the patient, fostering an environment conducive to healing.
- Promoted a calm atmosphere within the hospital room, utilizing effective stress reduction techniques tailored to each patient''s preferences.
- Facilitated smooth transitions during shift changes by providing thorough updates on patient status to incoming sitter or nursing staff member.
- Improved communication between nursing staff and patients by regularly updating on patient status and needs.
- Ensured cleanliness and organization of the patient''s environment by performing light housekeeping tasks as needed.
- Assisted in preventing bedsores for immobile patients through regular repositioning and attentive skin care practices.
- Maintained a safe environment for patients with cognitive impairments, intervening when necessary to prevent harm.
- Monitored progress and documented patient health status changes to keep care team updated.
- Engaged patient in appropriate stimulation activities and physical activity.
- Evaluated patient behavior and condition and reported new or unusual issues to doctor and family members.
- Provided exceptional physical care to go beyond simple bathing to manicures, hair sets and light massage.
Education
High School Diploma - Science/Mathematics
Denby High School
Detroit, MI06.2010
Skills
- Patient communication
- Compassionate care
- Emotional support
- Record keeping proficiency
- Maintaining patient privacy
- Patient monitor
- Fall prevention
- Patient care
- Behavior redirection
- Safety awareness
- First aid and safety
- CPR training
- Client monitoring
- Progress tracking
- Teamwork
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking
- Reliability
- Excellent communication
- Organizational skills
- Active listening
- Team collaboration
Timeline
Patient Sitter/Patient Support
Compass
03.2021 - 12.2024
High School Diploma - Science/Mathematics
Denby High School