Devoted professional proactively and quickly identifies best course of action for given scenarios. Confident handling tasks independently and in teams with highly organized approach to work. Strong advocate for those in need and committed to providing best possible service.
Overview
3
3
years of professional experience
1
1
Certification
1
1
Language
Work History
Community Engagement Intern
Pillars Initiative
05.2024 - Current
Planned educational workshops empowering residents with valuable knowledge about specific issues affecting their neighborhoods.
Enhanced community relations by organizing and executing various outreach events.
Supported grant writing efforts to secure funding for vital community programs and initiatives.
Promoted diversity and inclusion through targeted outreach efforts aimed at underrepresented populations within the community.
Monitored social media platforms for relevant trends and discussions, engaging in conversations on behalf of the organization.
Developed and maintained relationships with community organizations and agencies.
Conducted analysis of community needs and resources to support strategic plans.
Student Engagement Specialist
Georgia Gwinnett College - Student Life
01.2021 - Current
Launched successful marketing campaigns that drove brand awareness among target audiences.
Transformed underperforming departments with strategic planning efforts focused on process improvement.
Spearheaded innovative product development initiatives that increased market share and profitability margins.
Championed the adoption of new software tools that streamlined workflows across multiple departments.
Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
Devised and implemented strategies to optimize digital marketing campaigns.
Sales and Marketing Intern
Alladin Food Services - Georgia Gwinnett College dining hall
1 2021 - 05.2024
Researching student opinions and marketing strategies and proposing adjustments to current strategies accordingly
Which raised student involvement by 30%
Creating graphic representations of data and translating complex research into easily readable content for stakeholders and other departments
Created focus groups to hear the voices of our customers and their reactions to our services and look at areas for Improvement
It was 80% effective from its initial 25%, market satisfaction was guaranteed.
Tracked campaign performance using analytics tools, providing valuable insights for future marketing efforts.
Analyzed sales data, identifying trends and areas for improvement within the company''s marketing strategy.
Assisted in the planning and execution of promotional events, resulting in increased brand awareness.
Developed strong product knowledge, enabling effective communication of features and benefits to potential customers.
Supported the development of sales presentations and materials that effectively communicated product benefits to prospective clients.
Assistant Manager
Cato Fashions
05.2023 - 08.2023
Implemented staff training programs, enhancing product knowledge and improving customer service skills.
Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
Developed strong working relationships with staff, fostering a positive work environment.
Improved customer satisfaction by addressing and resolving complaints promptly.
Collaborated with the management team to develop strategic plans for business growth and improvement.
Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
Facilitated clear communication between employees and upper management through regular meetings and updates.
Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
Vice President of The Student Government Association- Feb 2024
Director of student Affairs - Student Government Association -May 2023
Mentor - The Grizzly Mentor Collective- Aug 2022
I have served as Director of Student Affairs for the Student Government Association since May 2023. In this role, I oversee 100 student clubs and teach marketing strategies to club leaders to improve member retention rates. My efforts have resulted in a 45% increase in club member retention, from 10% to 55%. I also created the Period Project to provide free sanitary products in bathrooms for women who cannot afford them. This project has reduced demand for these products by 80%. In addition, I am a mentor for the Grizzly Mentor Collective at Georgia Gwinnett College. I provide one-on-one mentoring to first-year students to support their mental and academic progress. I created an anonymous chat box so students could discuss their feelings and college experiences. This initiative has been 85% effective.
Certification
Business intelligence
Timeline
Business intelligence
05-2025
Community Engagement Intern
Pillars Initiative
05.2024 - Current
Assistant Manager
Cato Fashions
05.2023 - 08.2023
Student Engagement Specialist
Georgia Gwinnett College - Student Life
01.2021 - Current
Sales and Marketing Intern
Alladin Food Services - Georgia Gwinnett College dining hall
Chargée D'affaires at Initiative Pays d'Aix, Initiative Touraine Val de LoireChargée D'affaires at Initiative Pays d'Aix, Initiative Touraine Val de Loire