Osiris Portal
Hallsville
Summary
Management professional with track record of effective team leadership and operational oversight. Consistently achieves goals through collaborative efforts and adaptability to changing demands. Skilled in conflict resolution, process improvement, and fostering positive work environment.
Overview
12
12
years of professional experience
Work History
Assistant Manager
Extra Space Storage
07.2025 - 12.2025
- Build and maintain strong customer relationships by identifying storage needs and providing tailored solutions.
- Maximize sales objectives through unit rentals, unit insurance, and moving supplies.
- Ensure the highest standards of cleanliness are met through continuous maintenance of the site, including the office, and the interior and exteriors of the storage building and surrounding areas.
- Perform daily site safety inspections, including lock checks.
- Address and resolve customer concerns related to billing, security, auctions, and proper site usage
- Handle cash transactions, balance receipts, follow up on delinquent payments, process customer payments, and complete daily bank deposits.
- Protect our strong company culture by establishing and maintaining professional relationships with all employees.
Property Management Assistant
The Crossings Homeowners Association Inc.
10.2022 - 04.2025
- Assisted property manager in conducting regular inspections to maintain property standards and address any issues proactively.
- Maintained positive relationships with residents through clear communication and prompt responses to inquiries or concerns.
- Enhanced resident satisfaction by promptly addressing maintenance requests and ensuring timely resolution.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Improved property curb appeal with diligent attention to landscaping and exterior maintenance tasks.
- Coordinated with vendors for cost-effective maintenance services, contributing to budget control.
Hospital Security Officer
Various Compaines
03.2014 - 12.2018
- Responded promptly to alarms or calls for assistance from hospital staff or patients, deescalating tense situations when necessary.
- Assisted in emergency situations, providing timely response and coordination with medical staff for patient safety.
- Enhanced hospital security by conducting regular patrols and identifying potential safety hazards.
- Maintained detailed logs of daily activities, incidents, and actions taken during shifts as evidence in potential legal proceedings or investigations.
- Provided exceptional customer service to hospital visitors while maintaining security protocols and procedures.
- Trained new security officers on hospital policies, emergency response plans, and communication strategies.
Education
Associate of Science - Criminal Justice
Everest Institute
Kendall, FL10-2014
High School Diploma -
Miami Coral Park Sr
Miami06-2012
Skills
- Customer service
- Team leadership
- Decision-making
- Stocking and receiving
- Cash handling accuracy
- Store opening and closing
- Sales expertise
- Workload management
- Conflict resolution
- Retail operations
- Sales strategies
- Goal oriented
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Assistant Manager
Extra Space Storage
07.2025 - 12.2025
Property Management Assistant
The Crossings Homeowners Association Inc.
10.2022 - 04.2025
Hospital Security Officer
Various Compaines
03.2014 - 12.2018
Associate of Science - Criminal Justice
Everest Institute
High School Diploma -
Miami Coral Park Sr