Oslaida Nazur
Cooper City
Summary
Dynamic professional with extensive experience as a Receptionist at EDSA, specializing in appointment scheduling and client relations. Demonstrated ability to improve office efficiency and maintain a welcoming environment. Proficient in expense reporting and multitasking, consistently delivering exceptional service and support to clients and team members.
Overview
24
24
years of professional experience
Work History
Receptionist
EDSA
Fort Lauderdale
01.2015 - 01.2025
- Served as the first point of contact for clients, visitors, and employees, ensuring a professional and welcoming office environment.
- Managed phone lines, emails, and appointment scheduling to streamline operations.
- Prepared and processed expense reports accurately and on time.
- Handled incoming and outgoing mail, and created FedEx labels for outgoing shipments.
- Maintained records, managed office supplies, and supported team members with various administrative tasks.
- Kept conference rooms clean and ready for meetings.
- Reserved guesthouse rooms and coordinated scheduling for visiting guests.
- Arranged cleaning services after guest departures to maintain a tidy and comfortable space.
- Built positive relationships with clients and coworkers to help create a friendly and collaborative office environment.
Owner/Baker
The Baking Empire
Cooper City
01.2019 - 01.2025
- Built and ran a successful home-based baking business focused on custom cakes and pastries.
- Consulted with clients to design personalized desserts for special occasions.
- Handled all aspects of the business: baking, decorating, marketing, packaging, and delivery.
- Maintained high standards of quality, cleanliness, and customer satisfaction.
Billing Specialist
University of Miami, Jackson Campus
01.2003 - 01.2011
- Company Overview: Radiation Oncology Department
- Verified patient insurance coverage and coordinated treatment schedules.
- Managed accurate billing processes while helping patients understand their bills.
- Worked closely with the oncology care team to support seamless patient care.
- Radiation Oncology Department
Medical Records Clerk
University of Miami, Jackson Campus
01.2001 - 01.2003
- Company Overview: Radiation Oncology Department
- Scanned, organized, and maintained confidential patient records.
- Supported the medical staff by ensuring accurate and accessible records.
- Helped streamline departmental efficiency through organized recordkeeping.
- Radiation Oncology Department
Education
High School Diploma -
American Senior High School
Miami, FloridaSkills
- Appointment scheduling
- Expense reporting
- Office management
- Customer service
- Communication skills
- Client relations
- Data entry
- Correspondence distribution
- Multi-line telephone operation
- Relationship building
- Team building
- Greet visitors
- Multitasking Abilities
- Telephone and email etiquette
- Mail handling
- Professional demeanor
- Front desk operations
- Calendar management
- Organization skills
- Office supply management
- Call redirection
- Inventory control
- Public relations
- Professionalism
- Teamwork
- Greeting and seating clients
- Reception management
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Owner/Baker
The Baking Empire
01.2019 - 01.2025
Receptionist
EDSA
01.2015 - 01.2025
Billing Specialist
University of Miami, Jackson Campus
01.2003 - 01.2011
Medical Records Clerk
University of Miami, Jackson Campus
01.2001 - 01.2003
High School Diploma -
American Senior High School
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