Osman Fuentes
Modesto,CA
Summary
Experienced and driven operations leader with a proven track record of delivering exceptional results. Excited to contribute strong operations skills to a role that requires top-level support. Self-starter dedicated to driving operational improvements and fostering growth. Committed to delivering excellence and exceeding expectations in all aspects of the job.
Overview
11
11
years of professional experience
Work History
eCommerce Inventory Manger
Safeway / Albertsons
10.2021 - Current
- Responsible for managing 350,000 plus of inventory for two MFC's
- Generate recommended order quantities based off replenishment demands while balancing days of supply in automation
- Analyze factors that impact demand for products
- Collaborated with the Fulfillment Group to review SOP and provide feedback
- Manage day-to-day assortment decisions
- Provide monthly fill rates to all vendors
- Review and remove discontinued and product that needs to be moved to the store floor in to sell through
- Work with the MFC Manager to ensure inventory accuracy, ensure product is decanted in a timely manner
- Work with ICC to ensure product was received.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Managed time efficiently in order to complete all tasks within deadlines.
MFC Assistant Manager
Safeway / Albertsons
03.2020 - 10.2021
- Responsible for MFC activities: inbound operations - purchase orders, receiving and replenishing; outbound operations - order fulfillment, order services; team management - hiring, training and scheduling associates to ensure best practices are maintained
- Respond the data found in operational reports and summaries
- Improve operational best practices through reporting experiences and optimizing product assortment
- Oversee facility maintenance
- Maintain positive vendor relationships
- Administrative duties as needed.
Audiology Assistant
CEID Audiology
11.2019 - 02.2020
- Responsible for scheduling patient appointments including hearing evaluations
- Reviewing all referral forms for completeness and accuracy
- Verifying all insurance eligibilities for evaluations and screenings
- Sending appointment reminders to families
- Creating patient charts
- Sending hearing evaluation reports to referring agencies and families
- Performing grant tracking data entry, test assisting during hearing evaluations for children and providing oral interpretation for Spanish speaking families, and other duties as assigned.
Patient Service Assistant II
San Mateo County - San Mateo Medical Center
03.2018 - 08.2019
- Business Services: Reviewed accounts to ensure correct billing codes were applied, call patients to obtain information to update the billing information
- Provided patients with insurance information to assist with past bills, assist in payment plans and other programs that San Mate Health plans offer
- Take credit card/cash payments from patients via phone and in person
- Admitting: Registered patients that are admitted to the hospital
- Ensure we have the proper insurance codes and demographics
- Provided patients with Medicare/Medi-Cal information to inform them on their coverage and coverage options
- Emergency Room: Registered patients that needed medical attention via walk in or ambulance
- Responsible for accurately registering patients' demographics (ID, address, phone, primary contact, and Insurance information.) Enroll patients in special types of Medi-Cal (HPE)
- Also responsible for collecting patients' co-payments at the time of treatment.
Mortgage Funder
Boston Private Bank & Trust
03.2017 - 03.2018
- Reviewed all closing documents for accuracy and compliance with program parameters
- Reviewed packages to make sure closing agents followed all closing instructions
- Worked closely with Managers, Real Estate agents, and Escrow to ensure smooth workflow and closing deadlines are met
- Responsible for obtaining any missing documents and arranged for errors to be corrected in a timely manner
- Reviewed and audited submitted loans to ensure all required documentation together with dates and signatures are complete, correct, accurate.
CLIENT SERVICE ASSOCIATE
Morgan Stanley
04.2013 - 03.2017
- Performed daily operations, client service, and Financial Advisor support
- Provided account information to clients and Financial Advisors
- Opened new accounts for new and existing clients
- Various clerical duties such as answering telephones, mailing, filing, and processing cash transfers.
SERVICE ASSOCIATE - DWAC Lead
Morgan Stanley
04.2013 - 01.2015
- Audited corporate accounts with multi-million-dollar balances on a daily/monthly basis and maintained spreadsheets accounting for all fund movement into and out of accounts
- Processed research requests, tracing assets back to abandoned property accounts, trade errors, movement of assets between various accounts, and other operational functions
- Handled deposit/withdrawal of stock and large cash amounts in corporate/client accounts
- Responsible for over 20 plans
- Dealt with stock administrators and handled various requests made by their teams
- Reported stock option trades back to stock administration teams
- Handled payments and settlement of stock option exercises.
Education
University of Phoenix
Tempe, AZSkills
- Customer Service Management
- Program/Project Implementation
- Quality Assurance/Audits
- Account Management
- Financial Tracking
- Decision-Making
- Critical Thinking
- Maintaining stock levels
- Supplier Relations
- Inventory Control Systems
- Inventory optimization
- Inventory Management
Systemproficiencies
- Microsoft Office Tools
- TOM - Order Management System
- KNAPP/KiSoft
- AI Warehouse Management Software
- Telzon- Inventory and Order Management
- OMSUI- Replenishing Tracking System
Languages
Spanish
Professional Working
Timeline
eCommerce Inventory Manger
Safeway / Albertsons
10.2021 - Current
MFC Assistant Manager
Safeway / Albertsons
03.2020 - 10.2021
Audiology Assistant
CEID Audiology
11.2019 - 02.2020
Patient Service Assistant II
San Mateo County - San Mateo Medical Center
03.2018 - 08.2019
Mortgage Funder
Boston Private Bank & Trust
03.2017 - 03.2018
CLIENT SERVICE ASSOCIATE
Morgan Stanley
04.2013 - 03.2017
SERVICE ASSOCIATE - DWAC Lead
Morgan Stanley
04.2013 - 01.2015
University of Phoenix
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