Osmar Ramirez

Inspect, maintain, and repair forklifts and other material handling equipment to ensure operational readiness and safety during training.

Operate and troubleshoot a variety of heavy equipment used for moving and storing military supplies, ensuring efficient and safe operations.

Participate in training exercises and classroom sessions to gain technical expertise in munitions handling, safety, and logistical support.

Collaborate with team members and leadership to complete maintenance tasks and ensure that equipment meets all Army standards and operational requirements

Developed leadership, teamwork, and discipline through rigorous physical and mental challenges in a structured, high-pressure environment.

Processed customer transactions, including deposits, withdrawals, and loan payments efficiently.

Verified customer identification to ensure compliance with regulations.

Balanced cash drawers daily to maintain accuracy in funds.

Explained account information in detail to assist customers as needed.

Handled and reconciled business deposits exceeding $200,000 on busy days.

Managed high volume of 200 customers daily, delivering prompt banking services.

Achieved consistent positive feedback and high satisfaction ratings for exceptional service.

Assisted customers with online grocery orders, answering questions, and providing helpful information

Implemented procedures for processing returns or refunds due to incorrect items ordered by customers

Provided customer support for technical issues related to the online ordering process

Consistently met deadlines and quality goals for accuracy and timeliness while loading and unloading orders for customer.s

Provided exceptional customer service at every stage of shopping and purchasing.

Helped manage cleaning duties and assigned other associates to cleaning duties at the end of the day