Overview
Work History
Education
Skills
Languages
Timeline
CustomerServiceRepresentative

Osmara Castillo

Brentwood,NY

Overview

5
5
years of professional experience

Work History

Manager of Administration

Quezada Mora Centro De Terapias Físicas
09.2022 - 04.2024
  • Implemented cost-saving measures within the Accounting department, contributing to significant budget reductions without compromising service quality.
  • Negotiated contracts with vendors and suppliers, securing favorable terms that resulted in considerable cost savings for the company.
  • Supervised staff and delegated tasks to maintain positive, productive administrative operations.
  • Updated reports, managed accounts, and generated reports for company database.

Nursing

Kenneth Batch
04.2021 - 08.2022
  • Provided compassionate nursing care to a patient who had two strokes, promoting faster recovery times.
  • Improved patient care by implementing innovative nursing protocols and procedures.

Receptionist

Clínica De Especialidades Paucarbamba
03.2019 - 03.2020
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Resolved customer problems and complaints.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Responded to inquiries from callers seeking information.
  • Maintained confidentiality of information regarding clients and company.
  • Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.

Education

Enfermería - Health And Wellness

Universidad Católica De Cuenca
Cuenca, Ecuador

Lawyer - Law (Pre-Law)

Universidad Técnica Particular De Loja
Ecuador

Skills

  • Document Management
  • Organization and Multitasking
  • Critical Thinking
  • Team Collaboration
  • Customer Service Management
  • Relationship Building
  • Mail handling
  • Documentation and control
  • Data Management

Languages

English
Professional Working
Spanish
Native or Bilingual

Timeline

Manager of Administration

Quezada Mora Centro De Terapias Físicas
09.2022 - 04.2024

Nursing

Kenneth Batch
04.2021 - 08.2022

Receptionist

Clínica De Especialidades Paucarbamba
03.2019 - 03.2020

Enfermería - Health And Wellness

Universidad Católica De Cuenca

Lawyer - Law (Pre-Law)

Universidad Técnica Particular De Loja

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Osmara Castillo