Summary
Overview
Work History
Education
Skills
Accomplishments
Locations
Languages
Timeline
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Osmarys Ollero Cardoso

Tampa,FL

Summary

Dedicated Pharmacist offering 5 years of experience ensuring accurate review, processing and dispensing of medications in alignment with orders. Skilled in collaborating with team members to expedite urgent requests while maintaining impeccable focus on safety, accuracy and confidentiality. Advanced communicator with all levels of staff, clients, management and healthcare administrators.

Capable pharmacy clerk well-versed in collaborating with patients and healthcare team members to help alleviate symptoms and address root causes of medical issues. Experienced in calculating doses, preparing compounds and securing storage to protect inventories. Work well with groups by applying conversational bilingual abilities.

Productive pharmacy clerk with proven track record of excellent customer service and consistent results. Possesses excellent communication skills, professional attitude and keen attention to detail. Dedicated to using latest technologies and processes to deliver highest level of efficiency.

Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.

Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.

Overview

6
6
years of professional experience

Work History

Staff Pharmacist

  • Highly professional staff pharmacist with more than 5 years of experience developing and maintaining clientele, leading pharmaceutical research, developing, and implementing strategies to promote sales in the community, and ensuring patient satisfaction.

Pharmacy clerk

  • Certified pharmacy clerk with 5 years of experience administering medications and keeping accurate records.

Receptionist

Tampa Health Solutions
02.2023 - 10.2023
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Resolved customer problems and complaints.
  • Corresponded with clients through email, telephone, or postal mail.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Maintained confidentiality of information regarding clients and company.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Scheduled office meetings and client appointments for staff teams.
  • Helped office staff prepare reports and presentations for internal or client-related use.
  • Tracked important information in [Software] spreadsheets and ran reports or generated graphs using data.

Pharmacy clerk

Idel Pharmacy
03.2018 - 02.2023
  • Certified pharmacy clerk with 5 years of experience handling sensitive inventory and providing complete patient care and customer service.
  • Processed payments, returns and exchanges using pharmacy POS system to accurately manage transactions.
  • Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
  • Stocked shelves with medications and other pharmacy items for consistent availability.
  • Monitored inventory levels to inform pharmacists of shortages and facilitate resupply.
  • Verified prescription information prior to entry in pharmacy computer system.
  • Answered customer questions regarding prescribed medications, over-the-counter products, and insurance coverage.
  • Processed incoming drug orders by checking deliveries against paperwork and updating computer system.
  • Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
  • Counted and labeled prescriptions with correct item and quantity.
  • Completed cash register transactions by handling credit and cash payments using pharmacy register system.
  • Answered questions regarding medication instructions and usage.
  • Located and measured medications according to prescription information, making modifications as instructed by pharmacists and providers.
  • Filled and dispensed medication prescriptions accurately as ordered by physicians.
  • Greeted customers at counter and provided excellent customer service.
  • Organized pharmacy area to maintain clean and orderly environment.

Education

High School Diploma -

El Redentor
Tampa, FL
05.2015

Skills

  • Customer service
  • Computer skills
  • Communication skills
  • Documentation review
  • Clinical pharmacy experience
  • English
  • Spanish
  • Microsoft outlook

Accomplishments

  • Wrote and implemented a new pharmacy ordering software system, resulting in an [x]% increase in the number of prescriptions filled.
  • Communicated with clients regarding medications and suggested additional treatment options when appropriate.
  • Created and maintained a quality control checklist for each stock item and set up a stock checklist at each of our 1 location.
  • Maintained education records of medication supplies and ensured the consistency of all records.
  • Provided technical assistance to the pharmacy manager and client and implemented management processes to ensure accurate medication management.
  • Maintained a high level of accuracy in filling prescriptions, pick-ups, verified accuracy of stock, and filed inventory reports.

Locations

Tampa, FL

Languages

Spanish
Native or Bilingual
English
Full Professional

Timeline

Receptionist

Tampa Health Solutions
02.2023 - 10.2023

Pharmacy clerk

Idel Pharmacy
03.2018 - 02.2023

Staff Pharmacist

Pharmacy clerk

High School Diploma -

El Redentor
Osmarys Ollero Cardoso