Osnel Oscar
Dallas,TX
Summary
Attentive Front Desk Supervisor with advanced hospitality skills and firm grasp of front desk procedures and best practices.
Experienced Delivery Driver offering delivery experience and solid dedication to customer satisfaction. Enhances vehicle longevity and workplace safety with good inspection and maintenance abilities. Apply advanced Spanish skills to enhance service for customers and collaborate effectively with diverse team members.
Overview
6
6
years of professional experience
2019
2019
years of post-secondary education
2
2
Languages
Work History
Freight Delivery Driver
Oscar's Parts and Delivers
06.2022 - 08.2024
- Completed on-time deliveries by choosing best and most efficient routes.
- Managed customer inquiries and complaints in polite and professional manner.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
Front Desk Supervisor
Essex House/ Clevelander Hotel
04.2022 - 06.2024
- Met coverage demands with well-balanced schedules and staff assignments.
- Ran smooth shifts each day, checking operations regularly and correcting problems without delay.
- Maintained impeccable records, schedules, and financial accounts.
- Ensured compliance with all relevant safety regulations and company policies by staff members.
Over Night Front Desk Agent
Break Water Hotel
01.2020 - 03.2022
- Recommended establishments, set up reservations and coordinated transportation for guests.
- Supported strict property security, monitoring visitors and restricting access.
- Managed smooth check-outs with polished charge explanations, payment collection and statement preparation.
- Managed group bookings by organizing room assignments according to preferences.
Kitchen Shift Leader
Hard Rock Cafe
02.2020 - 12.2021
- Oversaw production of finished dishes for in-restaurant dining and catering deliveries.
- Coordinated receiving of incoming deliveries and proper storage, including rotating perishables for minimal spoilage.
- Organized multi-day production of special dish components and coordinated smooth transitions to other team members.
- Coordinated efficient communication between front-of-house staff and kitchen team members.
Welder
Oscar Construction
05.2018 - 11.2019
- Set up appropriate support structures to reach weld locations.
- Checked welds against weld size and appearance specifications, keeping quality consistent.
- Completed welds, fixed structural issues and installed new components.
- Utilized standard shop hand tools and equipment.
Education
Diploma -
Lindsey Hopkins Tech College
HVAC - undefined
Miami Dade College
Skills
- Guest Relations
- Reservations Management
- Operations Oversight
- Scheduling and planning
- Customer service
- Safe driving
- Positive attitude
Timeline
Freight Delivery Driver
Oscar's Parts and Delivers
06.2022 - 08.2024
Front Desk Supervisor
Essex House/ Clevelander Hotel
04.2022 - 06.2024
Kitchen Shift Leader
Hard Rock Cafe
02.2020 - 12.2021
Over Night Front Desk Agent
Break Water Hotel
01.2020 - 03.2022
Welder
Oscar Construction
05.2018 - 11.2019
HVAC - undefined
Miami Dade College
Diploma -
Lindsey Hopkins Tech College
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