Osob Mohamed
La Mesa,CA
Summary
To acquire a position within an organization that requires strong customer service, interpersonal skills and thinking outside the box.
Overview
11
11
years of professional experience
Work History
Caregiver
English Rose
01.2023 - 03.2024
Caregiver
Allpro
02.2019 - 03.2022
- Provided compassionate personal care and assistance to clients with daily living activities.
- Developed and implemented individualized care plans to enhance client well-being and comfort.
- Monitored client health status, reporting changes to healthcare professionals promptly.
- Assisted clients with mobility and transportation needs, ensuring safety and comfort during outings.
Production associate
Angie’s BOOMCHICKAPOP Plant
12.2017 - 06.2018
- Adhered to all safety policies and procedures
- Maintained and demonstrated a thorough understanding of processing specifications for varying products and materials
- Operated multiple electric kettles, simultaneously and efficiently
- Monitored kettle performance and report kettle deficiencies to floor leadership
- Identify and verify lot and sell by codes on bags and labels for accuracy
- Inspect and remove defective product from the production and packaging line
Service Agent
Enterprise
08.2015 - 10.2017
- Provided an elevated customer experience to generate a loyal clientele.
- Registered bookings and explained the terms of rental or leasing agreements.
- Checked mileage and scrutinized for damage when vehicles were returned.
- Provided ongoing service and sales support.
Crew Member/Cashier
McDonalds
05.2013 - 08.2015
- Maintaining good customer service and handling disgruntled customers
- Quality control and performing safety inspection to avoid any possible injuries
- Handling payments, receipts and taking orders from customers
- Stocking merchandizes as needed
Education
High School Diploma - Public Administration
San Diego City College
San Diego, CA01.2016
Skills
- Respectful and compassionate
- Time management
- Elderly care
- Problem-solving
Summary of Skills
- Self-motivated, organized and detailed oriented, excellent customer service.
- Excellent interpersonal, verbal and written communication skills able to work in multi culture environment with diverse workforce
- Strong ability to handle multiple tasks simultaneously in a competent and professional manner
- Self-starter and willing to take on new challenges, always trying to improve processes. Ability to problem solve with minimal supervision and basic computer skills.
Timeline
Caregiver
English Rose
01.2023 - 03.2024
Caregiver
Allpro
02.2019 - 03.2022
Production associate
Angie’s BOOMCHICKAPOP Plant
12.2017 - 06.2018
Service Agent
Enterprise
08.2015 - 10.2017
Crew Member/Cashier
McDonalds
05.2013 - 08.2015
High School Diploma - Public Administration
San Diego City College