Friendly Recreation Attendant with commitment to delivering excellent customer service. Skilled at ride loading and unloading to maintain seamless operations. Offering excellent active listening and safety oversight skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Attractions Attendant
Universal studios Orlando
Orlando , Florida
08.2019 - Current
Greeted guests and provided information regarding the attractions.
Assisted guests in locating rides, shows, and other attractions.
Answered questions from guests about available services and amenities.
Provided directions to areas within the attraction park.
Monitored guest behavior while on premises to ensure safety of all patrons.
Inspected tickets for accuracy and validity prior to admission.
Maintained organized lines at ride entrances and exits by directing guests accordingly.
Communicated with management team regarding any issues or incidents that may occur during shift hours.
Assisted with crowd control when necessary during peak periods of visitation.
Verified age requirements for certain attractions according to company policy.
Reported any unsafe conditions or malfunctioning equipment immediately to supervisors.
Provided assistance in emergency situations if needed or requested by supervisors.
Served guests with enthusiastic, helpful demeanor to promote positive, memorable experiences.
Built relationships with members and guests and created welcoming and warm environment that promoted future visits.
Remained up to date on emergency practices and procedures to guide patrons to safety if necessary.
Nursing Student
Health Central Hospital
Orlando, FL
03.2024 - 04.2024
Monitored vital signs such as blood pressure, temperature, pulse rate, respiration rate., according to established protocols.
Managed multiple tasks simultaneously while providing quality care.
Supported patients with basic functions of eating and walking.