OSVALDO ESPINAL
Orlando
Summary
Results-focused management professional with over 13 years of leadership experience, recognized for driving transformational change and cultivating high-performing teams. A proven track record of delivering industry-leading financial and operational success underscores a commitment to excellence and strategic vision. Expertise in developing outstanding leaders ensures sustainable growth and innovation within organizations.
Overview
7
7
years of professional experience
Work History
Principal Integrated Solutions Coach
AT&T
02.2025 - Current
- Developed training programs and processes to enhance team performance and improve service delivery.
- Mentored Associate Directors to foster skill development and ensure consistency in coaching practices.
- Analyzed market performance data to identify areas for improvement and tailor coaching strategies.
- Collaborated with Director to focus on key initiatives for 2025 in IHX.
- Increased key metric performance (PPV/Fiber/Data/Close rate/PA) YoY.
- Developed New hire checklist/Onboarding program to decrease attrition and improve hiring experience.
Associate Director- In Home
AT&T
01.2020 - 01.2025
- Took over new team in Sunrise FL. Hired and sought top talent to fill positions for Sunrise area.
- Led team to #4 in the Region and #8 in the Nation for 2020.
- Led team to #1 in the Region and #4 in the Nation for 2021.
- Led team to #1 in the Region and #4 in the Nation for 2022
- Led team to #6 in the Region and #10 in the Nation for 2023
- Led team team to #2 in the Region and #7 in the Nation for 2024
- Provided Servant Leadership and field presence in order to drive results through physically being there.
- Built relationships with different Channels in order to partner and increase Market share.
- Developed and help promote experts throughout tenure with team.
Mobile Events Area Manager
AT&T Inc.
02.2019 - 01.2020
- Oversaw large territory which included Tampa, Fort Myers, West Palm Beach, Miami.
- Drove Sales results in each DMA in order to increase SOGA.
- Currently #4 YTD in the Nation out of 26 Area Managers.
- Built relationships with different Channels in order to partner and increase Market share.
- Held team accountable when metrics were not being met.
Education
High School -
Osceola High School
Bachelor of Science - Organizational Leadership
Southeastern University
Lakeland, FL, United States09.2021
Skills
- Delivers industry-leading performance
- Drives alignment by communicating and results boldly and with clarity
- Drives required changes in the culture
- Strategic thinker
- Builds high performing and diverse teams
- Team development
Timeline
Principal Integrated Solutions Coach
AT&T
02.2025 - Current
Associate Director- In Home
AT&T
01.2020 - 01.2025
Mobile Events Area Manager
AT&T Inc.
02.2019 - 01.2020
Bachelor of Science - Organizational Leadership
Southeastern University
High School -
Osceola High School