Osvaldo Feliciano
Norwich
Summary
At Lathrop Vending, I leveraged my expertise in route management and exceptional customer service to enhance delivery efficiency and client satisfaction. My adeptness at navigating diverse driving conditions and maintaining a pristine driving record significantly contributed to the company's reputation for reliability. I also played a key role in upgrading inventory management systems and improving stock accuracy.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
Work History
Driver/Inventory Specialist
Lathrop Vending
09.2018 - Current
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Utilized forklift or pallet truck to load, unload, transport and store goods.
- Moved shipment materials to and from designated areas using lift and hand trucks.
- Sorted and delivered materials to different work areas and staff.
- Inspected incoming and outgoing shipments to identify discrepancies with records.
- Verified orders by comparing names and quantity of items packaged with shipping documents.
- Conducted regular inventory audits to ensure stock levels were accurately maintained, minimizing discrepancies.
- Collaborated with IT department to upgrade inventory management software, enhancing feature set and usability.
- Enhanced product availability with efficient inventory tracking, ensuring high-demand items were always in stock.
- Trained new employees on proper procedures, boosting their ability to contribute effectively as part of the team.
- Updated logs and tracking documents accurately and according to schedule requirements.
- Loaded and secured items in trucks to avoid damage to parcels during delivery.
- Drove safely in various weather and road conditions to avoid accidents.
- Utilized advanced navigation tools and technology to enhance route planning and delivery accuracy.
- Enhanced customer satisfaction by providing courteous and efficient service during deliveries.
- Improved route efficiency, leading to reduction in average delivery times.
- Provided exceptional service to clients, leading to increased repeat business and positive feedback.
- Safely transported goods across long distances, adhering strictly to traffic laws and regulations.
- Assisted in warehouse operations when needed, contributing to overall team efficiency and productivity goals attainment.
- Boosted company reputation through excellent driving record free from accidents or violations over an extended period of time.
- Provided exceptional customer service, addressing concerns and resolving issues promptly.
- Maintained a professional and friendly demeanor during deliveries to uphold the company's reputation.
- Provided excellent customer service by quickly responding to inquiries and resolving concerns related to inventory availability or shipment status.
Lumber Sales Associate
Lowes
02.2017 - 03.2018
- Increased lumber sales by providing excellent customer service and in-depth product knowledge.
- Assisted customers with selecting the appropriate lumber for their projects, resulting in increased satisfaction and repeat business.
- Collaborated with team members to maintain a clean and organized sales floor, enhancing the overall shopping experience for customers.
- Assisted customers with making optimal choices for construction, renovation and addition plans.
- Helped customers obtain correct sizes and shapes by using power tools to cut lumber.
- Assisted customers in determining best-fit products and located desired items in lumber yard.
Floor Associate/Receiving Associate
Home Depot
10.2015 - 02.2017
- Assisted coworkers when needed to ensure all tasks were completed efficiently, fostering teamwork within the store environment.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Increased customer satisfaction by providing excellent product knowledge and timely assistance on the sales floor.
- Answered questions about store policies and addressed customer concerns.
- Managed time effectively during shifts, prioritizing tasks according to urgency for optimal productivity.
- Enhanced operational efficiency by organizing shelves, racks, and other display areas for easy access and navigation by customers.
- Maintained store cleanliness, ensuring a welcoming environment for customers and improving overall shopping experience.
- Operated sit-down forklift to unload and load carpet rolls and flooring skids into work vans.
- Readied surfaces to accept coverings by sweeping away materials, correcting flows and applying special treatments.
- Unloaded pallets and deliveries and organized products in warehouse.
- Maximized workspace functionality by efficiently utilizing available equipment such as pallet jacks, hand trucks, and forklifts during the receiving process.
Education
High School Diploma -
Chelsea Vocational
New York, NY06-1993
Skills
- Time management
- Valid Driver's license
- Customer service
- Clean driving record
- City and non-city driving
- Flexible schedule
- Punctuality
- Driving in adverse conditions
- Route management
- Traffic law observation
- Equipment monitoring
- Materials transport
- Customer rapport
Languages
Spanish
Full Professional
Timeline
Driver/Inventory Specialist
Lathrop Vending
09.2018 - Current
Lumber Sales Associate
Lowes
02.2017 - 03.2018
Floor Associate/Receiving Associate
Home Depot
10.2015 - 02.2017
High School Diploma -
Chelsea Vocational
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