Osvaldo Felix

Enhanced customer relationships to boost sales.

Organized products on shelves.

Disposed of trash efficiently to ensure hygienic workplace conditions.

• Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
• Prepared merchandise for sales floor by pricing or tagging.
• Helped customers locate products and checked store system for merchandise at other sites.
• Answered customer questions about sizing, accessories, and merchandise care.
• Provided positive first impressions to welcome existing, new, and potential customers.

• Worked independently in fast-paced environment while meeting productivity and quality expectations.
• Installed new structures, updated systems and replaced worn components to bring buildings up to current codes.
• Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs.
• Assisted with successful, time-sensitive renovations of various structures.
• Loaded, unloaded, and moved material to and from storage and production areas.
• Worked with more knowledgeable professionals to grow understanding of principles and construction standards.

• Helped customers locate products and checked store system for merchandise at other sites.
• Provided positive first impressions to welcome existing, new, and potential customers.
• Answered customer questions about sizing, accessories, and merchandise care.
• Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
• Solved customer challenges by offering relevant products and services.
• Managed returns, exchanges and refunds in accordance with store policy.
• Coordinated ready access to tools and parts needed for repair and maintenance activities.
• Utilized diagnostic tools to identify mechanical problems and develop prompt solutions.

• Worked effectively in fast-paced environments.
• Developed and maintained courteous and effective working relationships.
• Managed time efficiently in order to complete all tasks within deadlines.
• Laid out materials and system components to prepare for installation.
• Assisted with system design and layout to optimize installations and continuous performance.
• Supported customer satisfaction, providing detailed instructions and demonstrations on proper system operation.
• Inspected installations to check for functionality and maintain customer satisfaction.