Summary
Overview
Work History
Education
Skills
Certification
Languages
References
Timeline
Generic

Osvaldo Gonzalez

Stockton,CA

Summary

Dependable professional skilled in building client loyalty and maintaining service standards. Experienced troubleshooter and multitasker with a strong track record of completing various services and repairs. Proficient in interpreting blueprints and schematics.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Service Technician

Tesla
Stockton, CA
02.2022 - 10.2024
  • Provided technical support to customers over the phone and in person.
  • Maintained accurate records of service calls, repairs, and parts used.
  • Diagnosed problems and determined solutions for various customer issues.
  • Performed onsite repair of equipment at customer locations.
  • Conducted preventive maintenance on a variety of machines and systems.
  • Maintained certifications and completed training on systems and components.
  • Resolved software-related issues by troubleshooting programs and applications.
  • Inspected vehicles for needed repairs or maintenance services and advised customers accordingly.

Service Engineer

Tesla
Fremont, CA
07.2018 - 02.2022
  • Tested, debugged and repaired defective components or systems onsite or in-house.
  • Collaborated closely with other departments such as sales, marketing and engineering.
  • Inspected electrical equipment and systems to identify hazards, defects and the need for adjustment or repair.
  • Assisted with troubleshooting existing designs to identify potential issues or areas of improvement.
  • Inspected, serviced, and repaired brakes, HV Battery, suspension systems, drive units, charging systems and other vehicle components as required.
  • Utilized computer diagnostic equipment to troubleshoot electrical issues in vehicles.

Tire Technician

Les Schwab
Stockton, CA
04.2018 - 07.2018
  • Inspected tires for defects and wear, measured tread depth and determined need for replacement.
  • Inspected, repaired, and replaced tires on commercial and tractor vehicles using specialized tools and equipment.
  • Tested and replaced batteries, brakes, shocks, struts, suspension systems, and other parts related to tire installation process.
  • Ensured proper alignment of various machine parts using precision measuring tools.

Tire Technician

Americas Tire
Stockton, CA
09.2017 - 02.2018
  • Replaced worn tires with new ones of the same size and type.
  • Balanced wheels using electronic machines to ensure even tire wear.
  • Rotated tires and reset tire pressure monitoring systems.
  • Repaired and plugged vehicle tires to help customers avoid purchase of new tires.
  • Performed tire inspections using failure analysis guidelines and made recommendations to maximize cost-effectiveness.
  • Provided accurate estimates of repair costs, labor times and parts prices to customers.

Education

Criminal Justice -

Carrington College
Stockton, CA
05-2020

High School Diploma -

Cesar Chavez High School
Stockton, CA
05-2017

Skills

  • Equipment Troubleshooting
  • Technical Support
  • Work order prioritization
  • Work Documentation
  • Quality Assurance
  • Customer Service

Certification

  • HV repair certification
  • Electrical repair certification

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

References

References available upon request.

Timeline

Service Technician

Tesla
02.2022 - 10.2024

Service Engineer

Tesla
07.2018 - 02.2022

Tire Technician

Les Schwab
04.2018 - 07.2018

Tire Technician

Americas Tire
09.2017 - 02.2018

Criminal Justice -

Carrington College

High School Diploma -

Cesar Chavez High School

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Osvaldo Gonzalez