Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Osvaldo Martinez

Brownsville,TX

Summary

Dynamic sales leader with a proven track record at Pronto General Agency, adept in sales pipeline management and fostering client relationships. Excelled in driving sales growth and team performance, leveraging objection handling and a goal-oriented mindset to exceed targets. Skilled in motivating teams for peak performance, achieving significant revenue growth through strategic sales initiatives.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Commercial Sales Agent

Pronto General Agency
Brownsville, TX
09.2023 - Current
  • Recognized security risks to properly handle situations.
  • Researched product specifications and technical information to offer updated and accurate information.
  • Identified customer needs by asking questions and advising on best solutions.
  • Produced sales documents, finalized deals and filed records.
  • Support agency sales teams from the different business formats.
  • Drive individual sales performance,

Sales Agent

Pronto General Agency
Brownsville, TX
03.2022 - 09.2023
  • Customer Service.
  • Follow up with customers pre-sale and post-sale.
  • Quote customers in person or over the phone for Auto, Home or
    Commercial Insurance.
  • Problem Solving.
  • Goal Oriented.

Department Sales Manager

Best Buy
Brownsville, TX
05.2016 - 04.2021
  • Provided training for sales team members on product knowledge and sales techniques.
  • Conducted regular meetings with the sales team to review performance objectives.
  • Coordinated with other departments to ensure customer satisfaction.
  • Enhanced sales volume through skilled support to both new and inactive customers.
  • Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.
  • Coached, developed and motivated team to achieve revenue goals.
  • Developed incentive programs for employees based on their performance results.
  • Built sales forecasts and schedules to reflect desired productivity targets.
  • Increased departmental sales, implementing strategic sales and marketing initiatives to drive growth.

Sales Associate

Lacks Furniture
Bronwsville, Texas
05.2015 - 05.2016
  • Answered customer inquiries regarding product features, pricing, and availability.
  • Demonstrated product features and benefits for customers' needs.
  • Assisted teammates with sales-processing tasks to meet daily sales goals.
  • Greeted customers to determine wants or needs.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Attended weekly team meetings to review performance goals and objectives.
  • Handled customer complaints in a professional manner.

Sales Manager/Operations Manager

SEARS
Bronwsville, TX
06.2006 - 05.2015
  • Assisted senior management in developing long-term strategic goals for the company's growth.
  • Managed daily operations of sales department, including supervision of staff members.
  • Built sales forecasts and schedules to reflect desired productivity targets.
  • Resolved customer complaints regarding sales and service.
  • Executed strategic sales plans to expand customer base and revenue.
  • Conducted market research and reported on competitors.
  • Conducted regular meetings with staff members to review goals and objectives for the quarter and year.
  • Established relationships with key clients, while maintaining existing customer base.
  • Supported sales team members to drive growth and development.
  • Coached, developed and motivated team to achieve revenue goals.
  • Achieved company growth and brand development through market expansion and sales.
  • Improved profit margins by effectively managing expenses, budget and overhead, increasing closings and optimizing product turns.
  • Worked effectively in team environments to make the workplace more productive.
  • Coordinated cross-functional teams to ensure timely delivery of products and services.

Education

Business Administration

Centro De Bachillerato Tecnologico Industrial 135
Matamoros, Mexico
07-2002

Skills

  • Sales pipeline management
  • Deal closing techniques
  • Goal-oriented mindset
  • Objection handling
  • Client retention strategies
  • Upselling and cross selling
  • Performance tracking

Accomplishments

  • Best Buy yearly department sales growth 20% in 2020
  • Best Buy #1 Appliances Sales Department in Q3 2019 for the Territory.
  • Best Buy only manager to get 100% rating in the Associates Engagement Survey for the store.
  • SEARS selected from the district to attend to a Leadership development at the Corporate Office.

Certification

  • P&C licensed.

Languages

English
Professional
Spanish
Professional

Timeline

Commercial Sales Agent

Pronto General Agency
09.2023 - Current

Sales Agent

Pronto General Agency
03.2022 - 09.2023

Department Sales Manager

Best Buy
05.2016 - 04.2021

Sales Associate

Lacks Furniture
05.2015 - 05.2016

Sales Manager/Operations Manager

SEARS
06.2006 - 05.2015

Business Administration

Centro De Bachillerato Tecnologico Industrial 135

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Osvaldo Martinez