Osvaldo Mateos Rosa
Miami,Florida
Summary
Driven culinary professional with experience at Bamboo De La 40, excelling in fast-paced environments. Demonstrated expertise in cooking and customer service, achieving efficient meal preparation and fostering guest satisfaction. Skilled in food handling and presentation, adept at maintaining cleanliness and organization. Proven ability to enhance dining experience, reducing food waste and improving safety standards. Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
7
7
years of professional experience
Work History
Cocinero
Bamboo De La 40
06.2023 - Current
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Prepared food items in compliance with recipes and portioning control guidelines.
Restaurant Waiter
La Fela Restaurant
02.2017 - 10.2018
- Maintained clean and organized dining areas for optimal guest experience.
- Cultivated warm relationships with regular customers.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items, and recorded order information.
- Maintained professional demeanor under pressure while managing challenging situations involving dissatisfied customers.
- Managed multiple tables simultaneously while maintaining high levels of accuracy on order placement and delivery.
- Explained menu items and suggested appropriate options for food allergy concerns.
Education
GED -
IPI Armando De La Rosa Ruiz
Sancti Spiritus, Cuba07.2007
Skills
- Customer Service
- Cooking
- Cleaning and organization
- Food handling
- Strong attention to safe food handling procedures
- Knife Skills
- Food presentation
- Contamination prevention
- Food Waste Reduction
- Food plating and presentation
- Ingredients measuring
Languages
Spanish
Full Professional
English
Professional Working
Timeline
Cocinero
Bamboo De La 40
06.2023 - Current
Restaurant Waiter
La Fela Restaurant
02.2017 - 10.2018
GED -
IPI Armando De La Rosa Ruiz
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