Experienced in effectively managing client relationships and implementing sales strategies to consistently achieve revenue goals. Utilizing strong communication and negotiation skills, able to secure and maintain client accounts, fostering long-term partnerships. Proven track record of driving team collaboration, thrives in dynamic market conditions, adapting quickly to changes and seizing new opportunities.
Overview
17
17
years of professional experience
Work History
Strategic Account Sales Manager
Terex Utilities
12.2014 - Current
Responsibilities include negotiations, price point evaluation, customer resolution, AR collections, business safety, customer relationship reviews and market Intel data gathering.
Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
Enhanced profitability by developing pipelines utilizing marketing and sales strategies.
Mentor for newer sales team members.
Increased account sales by developing and maintaining strong relationships with key clients.
Organized and attended industry trade shows, networking events, and conferences to expand professional network and generate leads.
Coordinated with internal departments e.g. finance, operations, and product development teams to ensure seamless transactions for clients from start to finish.
Developed customized sales presentations tailored to individual client needs, generating increased interest in products and services.
Handled customer relations issues, enabling quick resolution, and client satisfaction.
Resolved problems with high-profile customers to maintain relationships and increase return customer base.
Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
Achieved sales goals and service targets by cultivating and securing new customer relationships.
Focal for all customer engagement programs that ensures world class customer experience
Team collaboration with cross functional teams both internally and externally
Identified new business opportunities by conducting market research and competitor analysis.
Consistently maintained accurate records of all communications, deals, and client information using CRM software systems for easy retrieval when needed.
Improved communication within the sales department by implementing regular meetings focused on reviewing goals progress and sharing best practices.
Developed long-term strategic plans for key accounts by setting achievable growth objectives based on mutual goals between the company and the client.
Demonstrated strong leadership skills by mentoring new sales team members, helping them quickly integrate into the company culture and achieve success in their roles.
Drove sales by developing multi-million dollar contract sales.
Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.
Fleet Operations Manager
T&D Solutions, LLC
03.2011 - 12.2014
Management of all transportation compliance; Federal Motor Carrier Safety & Compliance, Driver Training, OSHA
Managed a Fleet & Facilities Budget of $50M annually
Evaluated emerging technologies for potential incorporation into existing fleet management practices, driving continuous improvement efforts.
Managed budgeting processes, effectively controlling costs and maximizing resources.
Increased regulatory compliance by monitoring vehicles to verify adherence to operational, state and federal requirements.
Reduced expenditures by overseeing equipment acquisition to attain best value and price negotiation.
Collaborated with manufacturing and supply chain management.
Strategically negotiating with dealers to establish Rebate Programs and Quantity Incentives
Improving inventory controls & shipping and establishing direct accounts with key manufactures.
Increased customer satisfaction by working closely with clients to understand their needs and provide tailored solutions.
Collaborated with human resources to recruit, train, and retain top talent within the fleet operations team.
Conducted regular risk assessments to identify potential hazards and minimize incidents within the fleet operation.
Established strong vendor relationships for cost-effective procurement of vehicles and parts.
Led cross-functional teams in the development and implementation of new fleet policies and procedures.
Fleet Manager
ABC Professional Tree Service, Inc
04.2008 - 03.2011
Management of all transportation compliance; Federal Motor Carrier Safety & Compliance, Driver Training, OSHA
Conducted team-member safety related training, which improved relations with all Federal Transportation Agencies
Oversaw procurement and deployment of fuel-efficient vehicles, leading to significant cost savings.
Conducted Federal DOT training collaborations to reduce measurable scores
Developed robust vehicle replacement strategy, ensuring fleet remained modern and reliable.
Collaboration with agency partners TXDOT, FMCSA, and other DOT enforcement agencies to provide additional team-member training
Reviewed established business practices and improved processes to reduce expenses.
Conducted root cause analysis for recurring issues in fleet operations, developing effective solutions that minimized downtime and enhanced reliability.
Increased regulatory compliance by monitoring vehicles to verify adherence to operational, state and federal requirements.
Proactively identified and solved complex problems that impacted management and business direction.
Managed fleet budget effectively, optimizing resource allocation for maximum returns on investment while minimizing expenses.
Education
Bachelor of Arts -
University of Houston – (UHCL)
Houston
08.2025
Associates Degree -
San Jacinto Jr, College
Pasadena, TX
01.2018
Skills
Microsoft Office
3-D Vertex Programming
Relationship building
Proven Sales Process
Business development and planning
Negotiation
Sales processes
Business Development
Client relationship management
Sales presentations
Salesforce
CRM software proficiency
Accomplishments
Corporate Winner Crown Achievement 2021
Recipient of Sales Manager of the Year in 2017
Resolved product issue through consumer testing.
Collaborated with team of 10 in the development of a redesign of one of our products
Year over year share growth through effective planning with cross-functional collaborations
Languages
Spanish
Full Professional
Timeline
Strategic Account Sales Manager
Terex Utilities
12.2014 - Current
Fleet Operations Manager
T&D Solutions, LLC
03.2011 - 12.2014
Fleet Manager
ABC Professional Tree Service, Inc
04.2008 - 03.2011
Associates Degree -
San Jacinto Jr, College
Bachelor of Arts -
University of Houston – (UHCL)
Similar Profiles
Robert HasegawaRobert Hasegawa
Product Manager at Terex UtilitiesProduct Manager at Terex Utilities