Summary
Overview
Work History
Education
Skills
Languages
Work Availability
Timeline
BusinessAnalyst

Osvaldo Munoz

Visalia,CA

Summary

Dedicated and results-driven professional with extensive experience in the retail, receiving and distribution sectors. Skilled in managing inventory, leading teams, and ensuring efficient operations. Proven ability to thrive in fast-paced environments, balancing multiple priorities while maintaining a strong focus on customer satisfaction and team productivity. Currently pursuing a bachelor's degree in business administration, I am eager to leverage my skills and leadership experience to contribute to a dynamic team. Known for being dependable, adaptable, and committed to exceeding performance goals, I seek opportunities for growth in a supervisory role where I can make a meaningful impact.

Overview

3
3
years of professional experience

Work History

Receiving Supervisor Assistant

Burlington Coat Factory
05.2024 - Current
  • Assist the Receiving Supervisor in overseeing the daily operations of the receiving department, ensuring efficient workflow and inventory accuracy
  • Lead and train new associates, providing guidance on proper procedures for unloading, stocking, and organizing merchandise
  • Collaborate with other department supervisors to ensure timely and accurate delivery of merchandise to the sales floor, helping the team meet store goals
  • Manage team schedules and delegate tasks to ensure operational efficiency, while maintaining a positive and motivating work environment
  • Troubleshoot and resolve issues related to inventory discrepancies, shipment delays, store operations, effectively communicating with upper management to maintain smooth operations

Receiving Associate

Burlington Coat Factory
11.2023 - 05.2024
  • Unloaded pallets from trucks, processed merchandise from boxes, and stocked the sales floor in an organized and efficient manner
  • Assisted in maintaining a clean and safe work environment in the receiving area and on the sales floor
  • Provided excellent customer service by assisting customers with inquiries and maintaining a friendly, approachable demeanor, contributing to a positive shopping experience
  • Consistently demonstrated a strong work ethic, arriving on time and staying flexible to take on additional tasks and shifts when needed

Retail Associate

Nike Factory Store
01.2023 - 10.2023
  • Delivered outstanding customer service by greeting customers, answering product inquiries, and assisting with footwear, apparel, and accessories
  • Supported the store’s visual merchandising team by setting up displays and ensuring products were arranged according to Nike’s brand guidelines
  • Helped maintain stockroom organization and efficiently replenished products on the sales floor to meet customer demand
  • Utilized product knowledge to drive sales and recommend products based on customers’ specific needs and preferences
  • Processed customer transactions and returns, ensuring a smooth checkout experience while promoting store loyalty programs

Sales Associate

Tommy Hilfiger
05.2022 - 11.2022
  • Actively engaged with customers on the sales floor, providing personalized styling advice and suggesting Tommy Hilfiger products that matched their preferences
  • Maintained the store’s cleanliness and appearance, folding and organizing clothing, and ensuring fitting rooms were kept neat for customers
  • Assisted with inventory management by receiving shipments, organizing stock in the backroom, and conducting regular inventory counts
  • Processed transactions quickly and accurately, handling cash, credit cards, and store returns while maintaining a friendly and professional attitude
  • Participated in seasonal sales events and promotional campaigns, driving customer engagement, and increasing sales

Cashier & Stocking Associate

Target
09.2021 - 04.2022
  • Delivered outstanding customer service by managing the checkout process, handling returns and resolving customer issues with professionalism
  • Maintained store presentation standards by organizing stock on the sales floor, replenishing shelves, and assisting with cleanliness of the receiving area
  • Collaborated with team members to ensure smooth operations and meet daily sales and stocking goals
  • Earned positive feedback from customers and managers for providing fast and friendly service, demonstrating a strong commitment to customer satisfaction

Education

Bachelor's degree - Business Administration

California State University, Fresno

Associate's degree - Business Administration

College of the Sequoias
06.2023

High School -

Redwood High School
06.2021

Skills

  • Leadership & Team Management
  • Problem Solving
  • Customer Service Excellence
  • Excellent Communication & Interpersonal Skills
  • Time Management & Organization
  • Adaptability & Flexibility
  • Technical & Computer Proficiency
  • Experienced in training new employees

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Timeline

Receiving Supervisor Assistant

Burlington Coat Factory
05.2024 - Current

Receiving Associate

Burlington Coat Factory
11.2023 - 05.2024

Retail Associate

Nike Factory Store
01.2023 - 10.2023

Sales Associate

Tommy Hilfiger
05.2022 - 11.2022

Cashier & Stocking Associate

Target
09.2021 - 04.2022

Associate's degree - Business Administration

College of the Sequoias

High School -

Redwood High School

Bachelor's degree - Business Administration

California State University, Fresno

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Osvaldo Munoz