Osvaldo Nunez
Chicago,IL
Summary
Warehouse Supervisor with a strong foundation in inventory management and team leadership. Demonstrates proficiency in optimizing workflow and enhancing operational efficiency through effective safety protocols and staff training. Committed to maintaining high standards of quality and compliance in fast-paced environments.
Overview
1
1
Certification
9
9
years of professional experience
Work History
Sales Service Representative
Cintas Corp
Maywood, Illinois
09.2025 - Current
- Managed customer accounts and provided exceptional service to enhance satisfaction.
- Assisted clients with product selection and addressed inquiries promptly.
- Processed orders efficiently using Cintas order management systems.
- Conducted product demonstrations to educate customers on usage and features.
- Maintained inventory levels and coordinated restocking efforts for products.
- Resolved customer complaints through effective communication and problem-solving skills.
- Increased profits by upselling and cross-selling to existing customers.
- Followed up with leads and referrals to share pertinent sales information.
- Offered ongoing support to customers after sales by answering additional questions and resolving issues.
- Evaluated customer desires and budgetary constraints to pick best products or services.
- Kept thorough records of customer details and previous sales.
- Received and processed client payments and updated accounts.
Warehouse Supervisor
Chicagoland Deli Provisions
Itasca, Illinois
12.2024 - 08.2025
- Supervised daily operations of warehouse staff and ensured adherence to safety protocols.
- Managed inventory levels and maintained accurate records using warehouse management systems.
- Coordinated shipping and receiving schedules to enhance workflow efficiency and reduce delays.
- Supervised loading and unloading of materials from incoming trucks.
- Monitored warehouse operations to ensure accuracy and efficiency.
- Monitored daily shipping, handling and receiving to promote smooth operations within warehouse.
- Directed receiving, warehousing, distribution and maintenance services.
- Facilitated communication between departments to streamline order fulfillment processes.
- Conducted regular inspections to ensure compliance with health regulations and quality standards.
- Implemented storage solutions that maximized space utilization and improved item accessibility.
- Assisted in resolving discrepancies in inventory counts through thorough investigations and adjustments.
- Generated warehouse shipping documents, packing lists and invoices.
- Addressed any problems that may arise during day-to-day operations in a timely manner.
- Trained new employees on proper handling of products and equipment usage standards.
- Conducted training sessions for new employees on proper use of equipment and safety protocols.
- Provided leadership to motivate staff members to achieve performance goals.
- Developed strategies that targeted operational efficiencies within the warehouse.
- Worked additional hours and shifts to meet tight deadlines during peak periods.
Truck Driver
Chicagoland Deli Provisions
Itasca, Illinois
05.2024 - 12.2024
- Operated delivery trucks safely across designated routes.
- Managed loading and unloading of products at customer locations.
- Ensured compliance with transportation regulations and safety procedures.
- Maintained accurate delivery logs and documentation for shipments.
- Communicated effectively with dispatch and customers regarding delivery status.
- Conducted routine vehicle inspections to ensure roadworthiness and safety.
- Assisted in training new drivers on company policies and procedures.
- Collaborated with warehouse staff to coordinate timely deliveries of fresh provisions.
- Inspected truck for defects and safe operating condition before, during and after trips.
- Inspected truck for operational defects and safety compliance before each trip. before and after trips, ensuring all safety regulations were followed.
- Checked vehicle for safety and mechanical issues before each trip. for mechanical items and safety issues, maintained logs of working hours, monitored the vehicle's performance, and recorded any incidents.
- Performed daily pre-trip inspections on vehicles to ensure safe operation on the roadways.
- Complied with DOT requirements for background checks prior to operating a CMV.
Truck Driver
Windy City Deli Provisions
Vernon Hills, Illinois
06.2021 - 05.2024
- Operated delivery trucks safely across designated routes.
- Executed deliveries on schedule by following designated routes and traffic laws, contributing to customer satisfaction.
- Coordinated loading and unloading of products at customer locations to ensure timely and accurate deliveries.
- Maintained precise delivery logs and documentation for shipments, supporting operational accuracy and compliance.
- Communicated effectively with dispatch and customers regarding delivery status.
- Ensured compliance with transportation regulations and safety procedures.
- Conducted routine vehicle inspections to ensure roadworthiness and safety.
- Inspected truck for defects and safe operating condition before, during and after trips.
- Inspected truck before and after trips, ensuring all safety regulations were followed.
- Checked vehicle for mechanical items and safety issues, maintained logs of working hours, monitored the vehicle's performance, and recorded any incidents.
- Performed daily pre-trip inspections on vehicles to ensure safe operation on the roadways.
- Transported goods to and from specified destinations in accordance with delivery schedules.
- Demonstrated safe driving by observing road rules, exercising caution in unfamiliar areas and maintaining vehicle control.
- Assisted in training new drivers on company policies and procedures.
Warehouse Assistant
Windy City Deli Provisions
Vernon Hills, IL
06.2019 - 06.2021
- Trained new staff on proper handling procedures to ensure compliance and safety.
- Packaged and labeled products for shipment according to company standards.
- Packed and labeled merchandise to prepare for loading and shipment to customers.
- Organized storage areas to optimize space and accessibility of items.
- Coordinated with supervisors on supply needs and workflow issues to maintain operational efficiency.
- Inspected and moved products to designated areas in warehouse.
- Organized warehouse racks to ensure efficient storage of goods.
- Lifted materials of various weights in warehouse to assist with inventory management. on a regular basis.
- Used pallet jacks to move items to and from warehouse locations.
- Worked additional hours and shifts to meet tight deadlines during peak periods.
- Used hand pallet truck to transport heavy materials within the facility.
- Organized materials on pallets according to size, weight, and item type for easy retrieval. according to size, weight, and type of item.
- Operated forklift to move materials around the warehouse safely.
- Monitored temperature control systems within the warehouse environment.
- Maintained a clean work area in the warehouse, keeping it free from dust and dirt.
- Conducted regular inspections of equipment for safety compliance.
Stocker
Mariano's
Northfield, Illinois
02.2018 - 01.2019
- Monitored inventory levels to facilitate timely restocking and maintain product availability.
- Stocked shelves efficiently to maintain product availability and organization.
- Stocked shelves with newly arrived products.
- Stocked shelves with new merchandise and checked for outdated or damaged items.
- Rearranged shelves and displays to maximize product visibility and accessibility.
- Organized product displays to enhance store presentation and compliance with company policies.
- Removed outdated products from shelves in accordance with company policy.
- Assisted customers in locating products and answering inquiries.
- Operated pallet jacks to move heavy items safely throughout the store.
- Maintained cleanliness and safety standards in storage areas and aisles.
Education
Some College (No Degree) - Automotive Engineering
ITW David Speer Academy
Chicago, ILSkills
- Sales techniques
- Account management
- Customer service
- Client engagement
- Sales strategy
- Sales reporting
- Sales analytics
- Customer onboarding
- Customer retention
- Inventory management
- Warehouse operations
- Material handling
- Loading and unloading
- Order pulling
- Stock audits
- Quality control
- Safety protocols
- Safety procedures
- Warehouse safety
- Team leadership
- Team building
- Employee training
- Employee motivation
- Problem solving
- Conflict management
- Verbal communication
- Attention to detail
- Multitasking and organization
- Product merchandising
Certification
- Forklift certification
- FSPCA Preventative Controls for Human Foods
Languages
- English
- Spanish
Timeline
Sales Service Representative
Cintas Corp
09.2025 - Current
Warehouse Supervisor
Chicagoland Deli Provisions
12.2024 - 08.2025
Truck Driver
Chicagoland Deli Provisions
05.2024 - 12.2024
Truck Driver
Windy City Deli Provisions
06.2021 - 05.2024
Warehouse Assistant
Windy City Deli Provisions
06.2019 - 06.2021
Stocker
Mariano's
02.2018 - 01.2019
Some College (No Degree) - Automotive Engineering
ITW David Speer Academy