Osvaldo Orosco

• Followed quality standards and procedures to minimize errors and maximize customer satisfaction.
• Collaborated with cross-functional teams to identify potential areas of improvement in production processes, leading to enhanced product quality.
• Spearheaded root cause analysis investigations when needed, determining underlying issues and recommending appropriate fixes.
• Participated in regular management review meetings, providing updates on quality control performance and suggesting areas for improvement.

Receive and perform PDI of incoming inventory.

Perform state inspections for all inventory

Manage flow of inventory insuring vehicles were prepped and detailed by scheduled delivery date.

Detail all vehicles by company standards.

Perform VRI on all vehicles before delivery.

Communicate between departments any issues with vehicle quality.

Create service tickets regarding quality issues.

Communicate with vendors to insure repairs are completed in a timely manner.

• Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
• Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
• Managed office inventory and placed new supply orders.

• Detailed all vehicles as they were completed by bodyshop.
• Kept inventory and managed of all supplies
• Communicated with painters and prep personnel to insure vehicles were completed in a timely manner.
• Wet-sand and buffed vehicle panels as they were completed by paint personnel.
• Maintained high quality standards as set forth by company guidelines.