Osvaldo Razo
Livingston,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Order Selector
Safeway
Tracy, CA
09.2024 - 02.2025
- Operated pallet jacks and hand trucks to efficiently transport products within warehouse environment.
- Selected and organized orders accurately according to customer specifications and delivery schedules.
- Boosted productivity by efficiently utilizing various equipment, such as pallet jacks and forklifts, to transport and stack merchandise.
- Minimized damaged items through careful handling of fragile products while selecting orders.
- Contributed to the reduction of workplace accidents by following safety protocols when operating machinery or moving heavy items.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
- Followed orders precisely for correct items, sizes and quantities.
Delivery Driver
GKN
Livingston, CA
08.2023 - 08.2024
- Delivered packages efficiently, adhering to scheduled routes and timelines.
- Ensured safe handling of goods, maintaining compliance with transportation regulations.
- Conducted vehicle inspections, identifying and reporting maintenance needs promptly.
- Communicated effectively with customers, addressing inquiries and providing exceptional service.
- Managed delivery documentation, ensuring accuracy in logs and records for accountability.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Managed customer inquiries and complaints in polite and professional manner.
- Verified accuracy of all deliveries against order forms.
- Maintained strong relationships with clients through proactive communication and personalized service.
Team Associate
Tesla
Fremont, CA
09.2022 - 08.2023
- Collaborated with team members to streamline product, enhancing efficiency.
- Adapted quickly to changing priorities, demonstrating flexibility in a fast-paced environment.
- Contributed to team success by completing jobs quickly and accurately.
- Learned all required tasks quickly to maximize performance.
Team Lead
Jack in the Box
Livingston, CA
02.2022 - 09.2022
- Supervised team performance, ensuring adherence to operational standards and quality control measures.
- Trained new staff on procedures, promoting a culture of safety and efficiency within the restaurant.
- Implemented process improvements that streamlined operations and enhanced customer service experience.
- Monitored inventory levels, initiating orders to maintain stock while minimizing waste and costs.
- Resolved customer complaints effectively, fostering positive relationships and loyalty to the brand.
- Trained new team members by relaying information on company procedures and safety requirements.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Coached team members in techniques necessary to complete job tasks.
- Worked different stations to provide optimal coverage and meet production goals.
- Increased customer satisfaction by ensuring timely completion of projects and adherence to high-quality standards.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
Team Associate
Walmart
Atwater, CA
08.2021 - 02.2022
- Assisted in maintaining inventory accuracy through regular stock checks and system updates.
- Collaborated with team members to streamline product restocking processes, enhancing efficiency.
- Supported customer service initiatives by addressing inquiries and resolving issues promptly.
- Operated point-of-sale systems, ensuring accurate transaction handling and cash management.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
- Continuously checked products for quality assurance according to strict guidelines.
- Assisted customers in selecting merchandise best suited to needs.
- Monitored and verified merchandise for proper prices and labels.
Team Member
Jack in the Box
Turlock, CA
06.2020 - 08.2021
- Assisted in daily operations, ensuring smooth workflow and customer satisfaction.
- Learned and adhered to safety protocols to maintain a secure work environment.
- Supported team members in executing tasks efficiently and accurately.
- Engaged with customers, providing quality service and addressing inquiries promptly.
- Adapted quickly to new procedures, demonstrating flexibility in fast-paced settings.
Education
Civil Engineering
Merced College
Merced, CASkills
- Heavy lifting
- Workplace safety
- Goal oriented
- Product identification
- Team collaboration
- Inventory management
- Critical thinking
- Quick learner
Languages
Spanish
Native or Bilingual
Timeline
Order Selector
Safeway
09.2024 - 02.2025
Delivery Driver
GKN
08.2023 - 08.2024
Team Associate
Tesla
09.2022 - 08.2023
Team Lead
Jack in the Box
02.2022 - 09.2022
Team Associate
Walmart
08.2021 - 02.2022
Team Member
Jack in the Box
06.2020 - 08.2021
Civil Engineering
Merced College