Oswald Ap
New York
Overview
16
16
years of professional experience
Work History
DSP Worker
SCO Of Family Serives
Queens, NY
09.2024 - Current
- Assisted clients with daily living activities to enhance independence and well-being.
- Collaborated with multidisciplinary teams to develop personalized care plans for individuals.
- Monitored client progress, documenting changes and reporting to healthcare professionals.
- Implemented safety protocols to ensure a secure environment for clients and staff.
Peer Mentor
SCO of Family Services
Queens, NY
09.2023 - Current
- Facilitated peer discussions to enhance academic understanding and foster community engagement.
- Developed personalized study strategies, improving peers' academic performance and confidence.
- Organized workshops on time management and effective study techniques for diverse student groups.
- Provided ongoing support and mentorship, helping students navigate challenges in their educational journeys.
Youth Counselor
St Johns Residence for Boys
South Richmond Hill Queens
11.2020 - 2023
- Facilitated group activities to promote teamwork and social skills among youth.
- Developed individualized support plans addressing behavioral and emotional challenges.
- Mentored junior counselors, enhancing team performance and service delivery.
- Implemented conflict resolution strategies, improving group dynamics and interaction.
Dispatch Supervisor
Parts Authority
Long Island City, NY
04.2018 - 12.2022
- Supervised daily dispatch operations to ensure timely delivery and service excellence.
- Coordinated with drivers to optimize route efficiency and reduce delays.
- Implemented training programs for new dispatch staff, enhancing team productivity.
- Monitored compliance with safety regulations and company policies during dispatch activities.
Asset Protection
Macys
08.2017 - 12.2017
- Protecting the companies assets from customer theft and employee theft
- Checking stockrooms for misplaced out of area items ETC
Overnight Front Desk
Planet Fitness
12.2016 - 08.2017
- Answering phones helping customers with their accounts and also signing up new members
Closing Shift Leader
Dunkin Donuts
08.2014 - 06.2016
- Clean and restock the store for the next business day
- Refilling cups, fresh coffee beans, restocking the cold food, throwing out the old donuts
Sales associate
The Home Depot
05.2011 - 12.2013
- Helping customers build there projects while giving the best customer service receiving several homer badges for customer service and Team work
Store Support
Macy’s | RooseveltField Mall
09.2009 - 01.2010
- Keeping the clothes neatly folded clean and presentable
Education
High School -
Martin Van Buren High School
01.2009
Skills
- Teamwork
- Teamwork and collaboration
- Fast learner
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking
- Multitasking Abilities
- Reliability
- CPR certification
- Clear communication
- Critical thinking
- Organizational skills
- Team collaboration
- Certified in CPR/AED
- Safety compliance
- Housekeeping
- Goal setting
- Professionalism
- First aid certification
Timeline
DSP Worker
SCO Of Family Serives
09.2024 - Current
Peer Mentor
SCO of Family Services
09.2023 - Current
Youth Counselor
St Johns Residence for Boys
11.2020 - 2023
Dispatch Supervisor
Parts Authority
04.2018 - 12.2022
Asset Protection
Macys
08.2017 - 12.2017
Overnight Front Desk
Planet Fitness
12.2016 - 08.2017
Closing Shift Leader
Dunkin Donuts
08.2014 - 06.2016
Sales associate
The Home Depot
05.2011 - 12.2013
Store Support
Macy’s | RooseveltField Mall
09.2009 - 01.2010
High School -
Martin Van Buren High School