Summary
Overview
Skills
Work History
Education
References
Work Availability
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Timeline
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Oswald Smith

Oswald Smith

Dallas,Texas

Summary

Training & Development | Data Analysis | System Collaboration


Experienced Talent Acquisition Leader motivated to achieve demanding targets. Proficient in developing strategic processes to execute sourcing and recruiting campaigns. Develops and leads strategic initiatives to recruit and select high caliber professionals to create a diverse workforce that identifies with business culture. Establishes and maintains effective recruitment metrics, processes, systems and tools to deliver five star candidate experiences and contribute to company employment brand. Expertise in Taleo, Oracle and Kronos.

Overview

18
18
years of professional experience

Skills

  • Training and Development
  • Coaching and mentoring
  • Employee Relations
  • Talent Acquisition
  • Account Management
  • Performance Analysis
  • Strategic Sourcing
  • Applicant Tracking Systems
  • Talent Management
  • Employment Data Tracking
  • Candidate pipeline management
  • Client Relationship Management

Work History

Talent Acquisition Partner

Metro One Loss Prevention
08.2021 - Current
  • Primarily lead team that oversees acquisition of employees as new security contracts are acquired across the country. Our portfolio consists of clients such as Amazon, Kroger, Citibank, JP Morgan Chase and other major retail brands. Responsible for recruiting all candidates (associate and management level), in addition to completion of the entire onboarding process.
  • Leverages employee referrals, direct sourcing, Internet applications and recruitment agencies to source candidates for positions.
  • Adjudicates employment applications and background check reports to facilitate hiring process.
  • Serves as field trainer to educate candidates on culture, career growth, benefits and company advantages.
  • Develops and maintain strong working relationships with executives, HR team and hiring managers to foster partnerships that produced consistent results.

Territory Sales Manager

Premium Retail
07.2019 - 08.2021
  • Supervised and managed 4 locations and over 30 employees to ensure high-quality standard of operations, while also delivering on KPI's.
  • Recruited and retained top talent, with focus on completing timely performance evaluations, providing positive feedback and rewarding superior performance. Reducing turnover by 27%.
  • Coached store teams in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings. This resulted in 20% growth in sales YOY.
  • Built talent pipelines of 60 applicants using tailored coaching and education to support efficient and effective hiring.

Multi Unit Manager

T-Mobie
06.2015 - 11.2018
  • Supported professional development of team members and supervisors at all levels to place knowledgeable candidates in leadership roles; by developing focused training programs, creating a leadership pipeline and succession plans.
  • Monitored and handled employee claims, including performance-based and harassment incidents.
  • Directed job fairs for more than 9 stores to bring in local talent for long term and seasonal positions.
  • Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge, improving employee retention and bolstering skillset.
  • Managed 4 locations by leveraging proactive leadership approaches and instilling on going sales training with in store management to ensure accountability to results.

District Training Store Manager

T-Mobile
04.2009 - 02.2015
  • Recognized and awarded in 2011, 2013 and 2014 for outstanding work performance that cultivates positive and collaborative customer service culture.
  • Grew business sales by 30% through strategic scheduling and planning promotional activities to re-introduce value to business plans.
  • Managed and conducted new employee orientation training process for more than 50 employees each year.
  • Produced and analyzed results from job descriptions and advertisements, prescreening protocols, interview questionnaires and post-interview assessments.
  • Partnered with HR team and corporate retail to outline and define position requirements in accordance with company needs post At&T buyout.
  • Leveraged employee referrals, direct sourcing, Internet applications and recruitment agencies to source candidates for positions.

Education

SHRM-CP Certification - Human Resources Training

SHRM Learning Systems
Dallas
07.2023

Associate of Science - Marketing Management, Business Law

New York City College Of Technology
Brooklyn, NY
2005

References

References and Supporting Documentation Furnished Upon Request

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

Every problem is a gift—without problems we would not grow.
Tony Robbins

Timeline

Talent Acquisition Partner

Metro One Loss Prevention
08.2021 - Current

Territory Sales Manager

Premium Retail
07.2019 - 08.2021

Multi Unit Manager

T-Mobie
06.2015 - 11.2018

District Training Store Manager

T-Mobile
04.2009 - 02.2015

SHRM-CP Certification - Human Resources Training

SHRM Learning Systems

Associate of Science - Marketing Management, Business Law

New York City College Of Technology

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