Oswaldo Garcia-Perea
Rogers,AR
Summary
Positive and upbeat professional successful at balancing guest and business needs. Well-organized in managing check-in and check-out procedures and coordinating services with diverse team members. Good multitasking, planning, and communication skills. As well as being a hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
3
3
years of professional experience
Work History
Front Desk Receptionist
Goldfish Swim School
Rogers, Arkansas
07.2022 - Current
- Scheduled swim lessons, coordinating availability between instructors and students.
- Maintained organized front desk area to ensure a welcoming environment for guests.
- Managed phone calls and inquiries, providing information about classes and schedules.
- Greeted and assisted families and students upon arrival at the swim school.
- Handled customer concerns, resolving issues promptly to maintain satisfaction.
- Greeted customers warmly and made them feel welcome.
- Handled cash transactions accurately, balancing the register at the end of each shift.
- Answered incoming calls, directed them to appropriate personnel and took messages.
- Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.
Education
Bachelor of Arts - Business Administration
University Of Arkansas-Fort Smith
Fort Smith, AR05-2026
Skills
- Bilingual in Spanish and english
- Customer service
- Communication skills
- Time management
- Cash handling
- Attention to detail
- Appointment scheduling
- Meeting scheduling
Languages
Spanish
Professional
Accomplishments
- While I am currently still working towards pursuing my bachelor's degree, I have already received my associate's degree in general studies.
Timeline
Front Desk Receptionist
Goldfish Swim School
07.2022 - Current
Bachelor of Arts - Business Administration
University Of Arkansas-Fort Smith
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