Oswaldo Hernandez
Tampa,FL
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
8
8
years of professional experience
Work History
CEO
Montana Revisions
01.2023 - Current
- Built productive relationships with industry partners and competitors to support strategic business objectives.
- Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
- Developed key operational initiatives to drive and maintain substantial business growth.
- Reviewed individual department performance and worked with leadership to improve processes, procedures and practices.
- Performed minor wall repair, installed drywall and applied wallpaper.
- Performed basic electrical work and plumbing repairs such as installing new toilets, removing electrical wires, unclogging drains and maintaining gutters.
- Removed and repaired carpet and wood flooring.
- Prepared for new painting by removing previous materials with seam-cleaning, sandblasting, scraping and sanding.
- Completed repair projects on time and under budget, resulting in significant increase in new client referrals.
- Performed basic landscaping tasks, such as mowing, snow plowing, gardening, pulling weeds and watering lawns for 500 square foot facility.
- Maintained restroom functionality by repairing leaking faucets, clogged toilets and other equipment.
- Responded to maintenance requests in all properties with great speed and efficiency.
- Inspected appliances to make or plan repairs, order new ones or contact property managers.
- Cleaned and lubricated parts to keep equipment operating at peak performance.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Maintained inventory of supplies to complete various repairs on plumbing, lighting or other systems.
- Troubleshot and diagnosed problems with mechanical and electrical systems and equipment.
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Tested and repaired electrical systems in buildings, adhering to local codes regulations.
- Troubleshot and repaired faulty heating, air conditioning and ventilation systems.
- Used various equipment to remove snow and sprinkled rock salt on walkways to prevent falls.
- Properly refurbished furniture and ordered new pieces when needed.
- Reviewed blueprints and specifications to identify most effective ways to approach projects.
Lead Mobile Expert
T-Mobile
11.2019 - 04.2022
- Kept customers and other employees up-to-date on latest devices and technology by performing frequent product demonstrations.
- Upsold customers by recommending accessories and promotions to increase revenue.
- Assisted customers in determining cellular phone needs by asking open-ended questions, clarifying advantages and disadvantages of each product and explaining products by ratings.
- Activated both contract and pre-paid wireless phones for 80-100 customers per month by inserting new SIM cards and batteries, restoring content and establishing new payment accounts.
- Operated product tools, equipment and point of sale terminals.
- Guided customers to quickly locate merchandise in showroom.
- Oversaw signage, pricing and shelf labeling to promote neat, professional presentation.
- Tracked and recorded department inventory of products.
- Maintained accurate records of sales and customer information.
- Assisted and supported training of new sales associates.
- Accepted and processed payments and purchases for new equipment using POS system.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Developed strong rapport with customers and created positive impression of business.
Maintenance Technician
True Maintenance
10.2015 - 01.2020
- Prepped and painted houses,
- Homes general maintenance
- Carpentry, Electrical, flooring, drywall, pressured washing
- Deliveries
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Followed work orders and specifications for machine and equipment replacement, repair or maintenance.
- Quickly responded to internal service calls regarding malfunctioning equipment and completed repairs.
- Completed daily, weekly and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
- Performed electrical and mechanical repairs of production equipment to minimize downtime.
- Installed new locks, door handles and door closers.
- Worked with building managers to assess ongoing needs and plan preventive maintenance and cleaning schedules.
- Maintained restroom functionality by repairing leaking faucets, clogged toilets and other equipment.
- Removed outdoor debris and yard clippings into receptacles to properly maintain grounds.
- Trained junior maintenance professionals on correct repair and cleaning procedures.
- Calibrated temperature and equipment settings to optimize performance.
- Examined alarm systems and monitors to meet fire marshal standards and safeguard personnel.
- Reduced opportunities for theft and trespassers by securing entrances and exits.
- Checked for storm damage around property and contacted true maintaince with findings.
Quick Lube Technician
Jorge Auto Shop
10.2018 - 09.2019
- Sanded and buffed auto parts
- Used bondo to repair auto parts
- Painted cars using air sprayer.
- Educated customers on vehicle systems operation and recommended regular maintenance schedules to promote optimal vehicle functionality.
- Installed wiper blades and headlamps and confirmed items' functionality to promote safe vehicle operation.
- Kept shop areas neat, clean, and free of safety hazards.
- Checked fluids, tires, brakes, and other systems as part of [Number]-point inspection.
Recieving
Kanes Furniture
07.2018 - 10.2018
- Loading and unloading
- Out braking forklifts
- Fill out paper work for shipped and received merchandise
- Used RF scanner to scan all incoming shipping (50-1200 pieces per day)
- Placed, tagged, and secured merchandise in diverse designated areas.
- Compared shipping orders and invoices against contents received to verify accuracy.
- Double checked records, daily reports, and inventory transactions to identify and correct variances.
- Unloaded and unpacked incoming shipments to facilitate orders and verify accuracy of contents.
Education
GED -
Leary Tech School
Tampa, FL03.2018
Skills
- Loading and Unloading Inventory
- Repairing Pipes and Fixtures
- Groundskeeping and Landscaping
- Electrical Troubleshooting
- Indoor and Outdoor Painting
- Woodworking
- Hand and Power Tool Operation, Pressure Washing
- Plumbing, Drywalling, Heavy Labor
- Project Estimation and Bidding
- Verbal and Written Communication
- Drywall Patching
- Insulation Installation
Languages
Spanish
Native or Bilingual
Timeline
CEO
Montana Revisions
01.2023 - Current
Lead Mobile Expert
T-Mobile
11.2019 - 04.2022
Quick Lube Technician
Jorge Auto Shop
10.2018 - 09.2019
Recieving
Kanes Furniture
07.2018 - 10.2018
Maintenance Technician
True Maintenance
10.2015 - 01.2020
GED -
Leary Tech School
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