OSWALDO J. RIVERA
New York
Summary
Dynamic Senior Sales Executive with a proven track record at AVI & CO. Flagship, generating $40M in net sales. Expert in luxury timepieces and valuation, I excel in leadership and team development, driving operational excellence and client retention in the luxury retail sector. Recognized for client relations management, strategic inventory optimization and cross-functional collaboration.
Overview
2026
2026
years of professional experience
Work History
SENIOR SALES EXECUTIVE
AVI & CO. FLAGSHIP
New York
2020 - Current
- Generated $40M in net sales to date, consistently ranking among top performers in the global pre-owned luxury watch market.
- Purchased and curated $5M in timepieces, achieving an average 15% pure profit margin through strategic acquisition, authentication, and valuation.
- Train and onboard all new staff and leadership in company standards, watch knowledge, and operational best practices, elevating team performance and consistency.
- Collaborate with executive leadership to refine pricing strategy, optimize inventory flow, and maintain an elite client experience across departments.
SALES FLOOR SUPERVISOR / BOUTIQUE TRAINER
OMEGA 5TH AVENUE FLAGSHIP BOUTIQUE
New York
2013 - 2020
- Ranked #1 Sales Executive in Omega’s U.S. flagship boutique in 2017 and 2018, contributing over $10M in total sales with a cultivated, loyal client base.
- Served as the flagship boutique-level representative of the OMEGA Luxury Experience, the most respected watch training program in the industry, directing training and education for all new hires and management.
- Designed and delivered original educational content and competitor analyses to keep staff ahead of market trends and product evolution.
- Supported full boutique operations, including inventory control, transfers, intake, and logistics—maintaining shrink consistently under 1%.
- Oversaw the Customer Service Department for over a year in the absence of a manager, supervising watchmakers, watch technicians, and a team of five service representatives handling full and partial maintenance, repairs, and accessory sales.
ASSISTANT MANAGER
THE ART OF SHAVING
New York
2011 - 2013
- #1 Salesperson at the top-performing U.S. boutique and Top 3 globally for sales volume.
- Managed day-to-day operations, inventory, and Barber Spa services while maintaining shrink under 1%.
- Trained and coached staff in luxury service standards and the company’s 'Gold Selling Standards' of excellence.
Education
B.A. - Criminal Justice, Focus in Crime and Society
John Jay College of Criminal Justice
New York, NYSkills
- Timepiece authentication and valuation
- Leadership and team development
- Cross-functional collaboration
- Data-driven operations management
- Client relations and retention
- Process optimization
- Inventory control and loss prevention
- Luxury retail strategy
- Google Workspace proficiency
- Microsoft Office Suite expertise
- CRM and POS systems knowledge
- Data analysis and reporting tools
- Customer relationship management skills
- Operational excellence
Languages
- English, Fluent
- Spanish, Fluent
- Mandarin, Conversational; Timepiece-focused
Timeline
SENIOR SALES EXECUTIVE
AVI & CO. FLAGSHIP
2020 - Current
SALES FLOOR SUPERVISOR / BOUTIQUE TRAINER
OMEGA 5TH AVENUE FLAGSHIP BOUTIQUE
2013 - 2020
ASSISTANT MANAGER
THE ART OF SHAVING
2011 - 2013
B.A. - Criminal Justice, Focus in Crime and Society
John Jay College of Criminal Justice