Hi, I’m
OSWALDO MORALES
Miramar,FL
Summary
Hardworking employee enthusiastic about learning [Type] field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. Energetic Sales Representative offering demonstrated success identifying prospects and converting leads into customers. Superior communication skills, understanding of client needs and sales closing rates. Recognized for creativity and resourcefulness in meeting and exceeding sales, revenue and profit goals. Enthusiastic sales leader with proven interpersonal communication skills and solid history of success with customers. Boosts sales and generates new revenue streams with prospecting and negotiation skills Successful background consistently surpassing targets.
Overview
25
years of professional experience
Work History
Autoparts Dakar
Sales Representative
05.2019 - 10.2022
Job overview
- Increased sales by offering advice on purchases and promoting additional products.
- Achieved monthly sales goals by promoting product benefits and enrolling new clients.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Increased sales by offering consultation on products and services and applying customer service and upselling techniques.
- Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.
- Developed and delivered engaging sales presentations to convey product benefits.
- Created strategies to develop and expand sales of services to existing customer which resulted in significant increase in annual revenue.
Discaes, C.A.
Consultor Comercial
10.2014 - 08.2018
Job overview
- Delivered outstanding service to clients to maintain and extend relationship for future business opportunities.
- Supported clients with business analysis, documentation and data modeling.
- Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
- Authored detailed work plans to meet business priorities and deadlines.
- Created detailed roadmaps of action items and project goals and generated reports to inform budgeting and planning.
- Developed service plans in consultation with clients, and performed follow-ups assessing quantity and quality of services.
- Tracked costs and expenses to compare with original budget and identify failure points.
Alpina Productos Alimenticios
General Sales Manager
02.2000 - 11.2013
Job overview
- Motivated team members to meet and exceed objectives by setting goals, tracking performance on daily basis and implementing improvement strategies.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Applied established sales techniques and persuasive communication skills to meet personal sales objectives.
- Upheld company policies and implemented standards fairly.
- Developed and strengthened high-performance sales team turning over $[Amount] per quarter.
Productos Quaker
Area Sales Supervisor
02.1996 - 01.2000
Job overview
- Reviewed daily metrics of account executives to evaluate strengths and weaknesses.
- Built lasting relationships with clients through outstanding customer service interactions.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Reported sales activity, generated sales quotations and proposals and maintained customer contact database to achieve sales objectives and quota.
- Collaborated with vendors and built effective partnerships devoted to capitalizing on emerging and sustainable sales opportunities.
- Increased revenue by productively directing time and resources to applicable areas and exceeding specific sales goals.
- Expanded market share [Number]% by increasing sales to retailers and distributors.
Education
Instituto Universitario Antonio José De SucreVenezuela
Advance Technical Diploma in Business from Business Administration
07.1988
Skills
- Shipping and Receiving Oversight
- Operating Procedures and Policies
- Workforce Scheduling
- Ethical Standards
- Operational Efficiency
- Customer Trend Analysis
- Corrective Actions
- Sales Program Coordination
- Sales Statistics Analysis
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