Oswaldo Rodas
Port Jervis,New York
Summary
Dynamic Sales Manager with proven success in driving growth and enhancing customer engagement. Expertise in team leadership, effective communication, and relationship building, resulting in increased sales volume and customer loyalty.
Overview
1
1
Language
20
20
years of professional experience
Work History
Sales Manager
Mt Everest Ski & Snowboard
Westwood, New Jersey
12.2012 - 05.2026
- Facilitated the sales team in achieving monthly targets and enhancing customer engagement.
- Boosted sales volume by engaging new and inactive customers.
- Built strong client relationships to support repeat business and loyalty.
- Developed pricing strategies to improve profit potential while staying competitive.
- Resolved customer complaints related to sales and service.
- Supported sales team members in driving growth and development.
- Oversaw daily operations to ensure smooth workflow and clear communication among staff.
- Supported daily sales department tasks, including staff oversight.
- Assisted senior management with long-term strategic goals for company growth.
Regional Manager
Multi-Flow
Carteret, New Jersey
04.2006 - 06.2012
- Managed regional operations, including inventory control, staffing levels, logistics, and customer service.
- Streamlined operations and enhanced service delivery across regions by supporting cross-functional teams.
- Aligned goals and exchanged best practices by facilitating communication between regional offices.
- Set goals, objectives, policies, procedures, and performance standards for all personnel in the region.
- Developed and nurtured relationships with key customers across the region.
- Trained staff on product knowledge, customer service techniques, and sales strategies.
- Assisted with training programs for staff to strengthen product knowledge and customer service skills.
Education
High School Diploma -
Penn State Univesity
State College, PASkills
- Sales forecasting
- Client relationship management
- Product expertise
- Negotiation techniques
- Sales coaching
- Team leadership
- Strategic decision-making
- Change management
- Communication strategies
- Conflict management
- Performance evaluation
Languages
Spanish
Native/ Bilingual
Timeline
Sales Manager
Mt Everest Ski & Snowboard
12.2012 - 05.2026
Regional Manager
Multi-Flow
04.2006 - 06.2012
High School Diploma -
Penn State Univesity