Oswaldo Rondon Correa
NEWARK
Summary
I am a dedicated and reliable Service Professional with over five years of experience gained in the sensitive, high-stakes environment of a funeral home. My background has equipped me with a strong foundation in logistics management, particularly through the safe and punctual operation of specialized vehicles like limousines and hearses for crucial events. Crucially, I have developed exceptional and empathetic customer service skills by acting as a compassionate liaison for guests, including providing support in Spanish. Furthermore, I ensure operational excellence by performing routine facilities maintenance and upholding rigorous standards of cleanliness and presentation. I am now seeking to leverage these transferable skills—especially my reliability, discretion, and focus on high-quality service—to contribute positively to the demanding and guest-focused environment of the New Jersey hospitality or service industry.
Overview
3
3
years of professional experience
Work History
Funeral Home Worker
Zuasola Funeral Homes of New Jersey
01.2025 - Current
- Logistics & Transportation Management:
Safely and professionally operated specialized vehicles (limousines and hearses) for all funeral processions, adhering strictly to pre-planned routes and maintaining punctuality for all church and cemetery services.
Managed vehicle logistics, including pre-trip inspections, cleaning, and ensuring all required documents were present, demonstrating exceptional driving and navigation skills in the North Jersey region. - Customer & Guest Services (Hospitality):
Provided compassionate, professional support to bereaved families and guests during visitations, ensuring a calm, respectful, and comfortable environment.
Fluent Spanish Speaker who served as a primary point of contact and bilingual liaison for Spanish-speaking families, enhancing the quality of service delivery and improving client relations.
Handled sensitive inquiries and directed visitors, acting as a discreet and efficient front-of-house representative. - Facilities Maintenance & Support:
Performed routine maintenance and custodial duties (cleaning, setup, and teardown) for all chapel and viewing areas, ensuring the facility consistently met high standards of cleanliness and presentation suitable for high-end hospitality.
Supported all aspects of funeral service execution from preparation to final burial/committal, demonstrating adaptability, physical stamina, and attention to detail to ensure a flawless process.
Funeral Home Worker
Nazare Memorial Home
08.2024 - Current
- Logistics & Transportation Management:
Safely and professionally operated specialized vehicles (limousines and hearses) for all funeral processions, adhering strictly to pre-planned routes and maintaining punctuality for all church and cemetery services.
Managed vehicle logistics, including pre-trip inspections, cleaning, and ensuring all required documents were present, demonstrating exceptional driving and navigation skills in the North Jersey region. - Customer & Guest Services (Hospitality):
Provided compassionate, professional support to bereaved families and guests during visitations, ensuring a calm, respectful, and comfortable environment.
Fluent Spanish Speaker who served as a primary point of contact and bilingual liaison for Spanish-speaking families, enhancing the quality of service delivery and improving client relations.
Handled sensitive inquiries and directed visitors, acting as a discreet and efficient front-of-house representative. - Facilities Maintenance & Support:
Performed routine maintenance and custodial duties (cleaning, setup, and teardown) for all chapel and viewing areas, ensuring the facility consistently met high standards of cleanliness and presentation suitable for high-end hospitality.
Supported all aspects of funeral service execution from preparation to final burial/committal, demonstrating adaptability, physical stamina, and attention to detail to ensure a flawless process.
Funeral Home Worker
Armitage & Wiggins Funeral Home
01.2023 - Current
- Logistics & Transportation Management:
Safely and professionally operated specialized vehicles (limousines and hearses) for all funeral processions, adhering strictly to pre-planned routes and maintaining punctuality for all church and cemetery services.
Managed vehicle logistics, including pre-trip inspections, cleaning, and ensuring all required documents were present, demonstrating exceptional driving and navigation skills in the North Jersey region. - Customer & Guest Services (Hospitality):
Provided compassionate, professional support to bereaved families and guests during visitations, ensuring a calm, respectful, and comfortable environment.
Fluent Spanish Speaker who served as a primary point of contact and bilingual liaison for Spanish-speaking families, enhancing the quality of service delivery and improving client relations.
Handled sensitive inquiries and directed visitors, acting as a discreet and efficient front-of-house representative. - Facilities Maintenance & Support:
Performed routine maintenance and custodial duties (cleaning, setup, and teardown) for all chapel and viewing areas, ensuring the facility consistently met high standards of cleanliness and presentation suitable for high-end hospitality.
Supported all aspects of funeral service execution from preparation to final burial/committal, demonstrating adaptability, physical stamina, and attention to detail to ensure a flawless process.
Education
Bachelor of Science - Computer And Information Sciences
Universidad Federico Brito Figueroa
Aragua, Venezuela07-2016
Skills
- Soft Skills: Customer Service, Bilingual Communication (Spanish/English), Conflict Resolution, Discretion, Punctuality, Team Collaboration
- Hard Skills: Professional Driving (Limousine/Hearse), Facilities Cleaning & Organization, Event Setup/Teardown, Basic Maintenance, Time Management
Timeline
Funeral Home Worker
Zuasola Funeral Homes of New Jersey
01.2025 - Current
Funeral Home Worker
Nazare Memorial Home
08.2024 - Current
Funeral Home Worker
Armitage & Wiggins Funeral Home
01.2023 - Current
Bachelor of Science - Computer And Information Sciences
Universidad Federico Brito Figueroa