O'Tejanae Cooper
San Pablo,CA
Summary
My name is O'Tejanae Cooper. I am a hard worker and a fast learner who enjoys working with others. I always do my best to finish the job if I am given a task, no matter how hard it is. I am also an accomplished Medical Technician and Security Officer with a proven track record, enhancing patient care and security measures. Expert in compassionate care and problem-solving, achieving a significant reduction in security incidents. Skilled in team leadership and customer service, consistently delivering results beyond employer expectations. A dedicated team member with excellent communication skills and a pleasant demeanor.
Overview
7
7
years of professional experience
Work History
Security Officer
Allied Universal Security Services
10.2023 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Conducted regular patrols of key areas to spot and control security concerns.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
Medical Technician
Vestra Lab, LLC
11.2021 - 03.2022
- Handled sensitive patient information with confidentiality while upholding HIPAA regulations at all times.
- Performed patient service duties by communicating directly with patients, answering questions, and assisting with concerns.
- Interacted with patients and families while demonstrating high standards of performance, teamwork, and compassion.
- Collected and processed laboratory specimens to obtain samples for analysis.
- Maintained a sterile work environment, adhering to strict safety guidelines for optimal patient care.
Cashier
Smart & Final, Extra!
07.2019 - 08.2020
- Greeted customers entering store and responded promptly to customer needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Cashier
Chuck E Cheese
11.2018 - 02.2019
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
Customer Service Cashier
Kentucky Fried Chicken
04.2017 - 12.2017
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Performed cash, card and check transactions to complete customer purchases.
Education
No Degree - Nursing Midwifery
Contra Costa College
San Pablo, CAHigh School Diploma -
De Anza High School
Richmond, CA06.2019
Skills
- Good Judgement
- Time Management
- Team Leadership
- Creative Thinking
- Work Planning and Prioritization
- Problem-Solving
- Customer Service
- Teamwork and Collaboration
- Friendly, Positive Attitude
- Money handling abilities
- Compassionate Care
- Computer Skills
- Cleaning and Organizing
Timeline
Security Officer
Allied Universal Security Services
10.2023 - Current
Medical Technician
Vestra Lab, LLC
11.2021 - 03.2022
Cashier
Smart & Final, Extra!
07.2019 - 08.2020
Cashier
Chuck E Cheese
11.2018 - 02.2019
Customer Service Cashier
Kentucky Fried Chicken
04.2017 - 12.2017
No Degree - Nursing Midwifery
Contra Costa College
High School Diploma -
De Anza High School