Otgontsetseg(Auggie) Spates

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• Prepared, submitted, and followed up on medical claims to secure timely payments for services rendered.
• Accurately entered procedure, treatment, and diagnostic codes into billing software, ensuring completeness.
• Handled patient inquiries regarding bills, clarified charges, and established payment plans for accounts in arrears.
• Collaborated with medical coders and healthcare professionals to address discrepancies in billing processes.
• Monitored unpaid claims, initiated appeals for denied claims, and followed up with insurance companies.
• Adhered to HIPAA regulations to maintain patient confidentiality and updated knowledge of coding practices.
• Managed patient accounts for billing and insurance inquiries at a radiology center.
• Processed claims, ensuring compliance with healthcare regulations and guidelines.
• Updated patient records accurately using electronic health record systems.

• Coordinated patient appointments and managed scheduling for radiology services.
• Communicated effectively with patients regarding procedure details and preparations.
• Liaised between medical staff and patients to ensure seamless care delivery.
• Maintained accurate patient records using electronic health record systems.
• Assisted in insurance verification and authorization processes for procedures.
• Supported team members in managing workflow during peak service hours.
• Monitored patient follow-ups to ensure continuity of care post-procedure.
• Maintained accurate records of all patient care activities using electronic health record systems.
• Scheduled appointments for patients and coordinated follow-up visits as needed.
• Assisted in creating a positive environment for patients, family members, and staff by providing excellent customer service.