Otha Steptoe
Round Rock
Summary
Professional driver skilled in safe and efficient transportation, vehicle maintenance, and route planning. Strong focus on collaboration and adaptability, ensuring seamless operations and meeting changing demands. Known for reliability and excellent customer service, consistently delivering results.
Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Driver
CMC
04.2022 - Current
- Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.
- Drove safely in various weather and road conditions to avoid accidents.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Provided exceptional customer service, addressing concerns and resolving issues promptly.
- Followed all relevant traffic laws and safety regulations.
Owner Operator
Self-employeed
01.2017 - Current
- Operated with safety and skill to avoid accidents and delays.
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Overseeing inventory management, reducing waste and maintaining adequate stock levels to meet demand.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Cultivated a positive work environment, leading to higher employee retention rates and overall job satisfaction.
- Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
Education
Master of Arts - B.C.I.S. (Business Computer Information System
Wyndham School District
Plainview, TX03-2003
Skills
- Time management
- Valid Driver's license
- Customer service
- Clean driving record
- Forklift Certification
- Problem-solving
- Safe driving practices
- Punctual and reliable
- City and non-city driving
- Flexible schedule
- CPR certified
Certification
- Electronic Log Device Compliance Training Certificate – Federal Motor Carrier Safety Administration.
- Forklift Operator Certification - Occupational Safety and Health Administration (OSHA).
- Truck Load Securement Certification– Federal Highway Administration(FHWA).
- Professional Truck Driver Certification (PTDC) - Professional Truck Driver Institute.
- Commercial Driver's License (CDL) - Department of Motor Vehicles (DMV).
- Smith System Driver Improvement Institute Certification – Smith System.
- DOT Medical Examiner's Certificate– U.S.Department Of Transportation.
- Air Brake Certification - Department of Motor Vehicles (DMV).
- CPR/AED Certification
- Project Management Professional (PMP)
- Forklift Certification
Timeline
Driver
CMC
04.2022 - Current
Owner Operator
Self-employeed
01.2017 - Current
- Electronic Log Device Compliance Training Certificate – Federal Motor Carrier Safety Administration.
- Forklift Operator Certification - Occupational Safety and Health Administration (OSHA).
- Truck Load Securement Certification– Federal Highway Administration(FHWA).
- Professional Truck Driver Certification (PTDC) - Professional Truck Driver Institute.
- Commercial Driver's License (CDL) - Department of Motor Vehicles (DMV).
- Smith System Driver Improvement Institute Certification – Smith System.
- DOT Medical Examiner's Certificate– U.S.Department Of Transportation.
- Air Brake Certification - Department of Motor Vehicles (DMV).
- CPR/AED Certification
- Project Management Professional (PMP)
- Forklift Certification
Master of Arts - B.C.I.S. (Business Computer Information System
Wyndham School District
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