Summary
Overview
Work History
Skills
Languages
Timeline
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Otilia Herrera De Rodriguez

Summary

A dynamic professional with a proven track record at Target, I excel in customer service and time management. Leveraging teamwork and problem-solving skills, I've significantly contributed to achieving team goals and enhancing customer satisfaction. My experience includes streamlining processes and training staff, showcasing my multi-tasking strength and reliability.

Overview

22
22
years of professional experience

Work History

Sales Associate

Target
11.2023 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.

Cleaning Crew Member

Environment Control of Wisconsin, Inc.
10.2023 - 11.2023
  • Handled equipment, chemicals, and materials properly and with caution.
  • Cleaned and organized restrooms by restocking dispensers, sanitizing fixtures and spot cleaning partition walls and doors.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Enhanced cleanliness standards by consistently maintaining a well-organized and efficient cleaning routine.

Collector

Hy Cite Enterprises LLC
07.2003 - 09.2023
  • Collaborated with team members to achieve monthly targets, promoting a positive work environment and boosting overall productivity.
  • Contacted customers to discuss payment schedules and set up or immediately process payments.
  • Reduced outstanding debts by implementing strategic collections tactics and maintaining open lines of communication with customers.
  • Streamlined debt collection processes for increased efficiency in the workplace.
  • Trained new team members on scripts, company services, and collection strategies.

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Multi-tasking strength
  • Reliable and punctual

Languages

Spanish
Native or Bilingual
English
Limited Working

Timeline

Sales Associate

Target
11.2023 - Current

Cleaning Crew Member

Environment Control of Wisconsin, Inc.
10.2023 - 11.2023

Collector

Hy Cite Enterprises LLC
07.2003 - 09.2023

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Otilia Herrera De Rodriguez